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47kristaortega's profile

1 Message

Tuesday, June 18th, 2024 1:48 AM

How to change payment due date

I?m trying to change my payment due date. Customer service referred me to the app to do it, but I don?t see where I am able to do that.

Accepted Solution

Official Solution

ACE - Sage

 • 

118.4K Messages

14 days ago

https://www.att.com/support/article/my-account/KM1025834/

Link above has instructions on how to make a late payment arrangement 

If you're trying to permanently change your billing due date, you have to change your entire billing cycle. And you do have to call AT&T to do this.  To change your entire billing cycle, you will get a couple of wonky bills. Either larger than usual to accommodate the extra days, or a couple of smaller bills with fewer days.  

Accepted Solution

ACE - Expert

 • 

16.5K Messages

15 days ago

You can't make payment arrangements if your bill is past due.

If that's what you mean by change due date...

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