Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need help understanding your bill?
edpsx's profile

Contributor

 • 

1 Message

Tuesday, April 9th, 2024 1:49 PM

How to Fix BUSINESS_SMB_SOC_CODE_MISSING

How do I get this fixed?  I cant upgrade or do any changes to my account online without getting this code.  All plans have been updated so I know thats not the issue. 

Community Support

 • 

232.9K Messages

3 months ago

Hello @edpsx, we understand you're not able to upgrade, and we're here to help direct you to the right support channel to get this addressed. 

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your Business Account, please review our https://bizcommunity.att.com/ and choose the best option to reach out to us. Thank you for choosing AT&T.

 

Thank you for contacting AT&T Community & Forums,

Andrew, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.