Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need help understanding your bill?
Jonjonyesyes's profile

1 Message

Monday, December 11th, 2023 8:28 AM

I need help

Att employees are using my identity. The Durango Dr location in Las Vegas Nevada.

Accepted Solution

Official Solution

ACE - Expert

 • 

32.5K Messages

7 months ago

If your identity is being used to create an account without your permission than report it.

https://www.att.com/support/article/wireless/KM1159583/ 

1 Message

7 months ago

I'm sorry to hear about the issue you're facing. Please contact AT&T immediately to report identity theft concerns involving their employees at the Durango Dr location in Las Vegas, Nevada. Provide them with the necessary details, and they should be able to assist you promptly. If needed, also consider filing a report with local law enforcement.

4 Messages

7 months ago

So sorry to hear that but you can get to catch the culprit contact [email scrubbed]

*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

(edited)

ACE - Master

 • 

11K Messages

7 months ago

So, one actual answer from a human, one AI chatbot (with a profile picture taken off the web to “prove” they are human), and one likely spammer copying the ACE sig line from another post.

ACE - Expert

 • 

28K Messages

7 months ago

.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.