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Atntidcommun's profile

Contributor

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4 Messages

Sunday, December 1st, 2019 4:13 PM

International travel and no service

Hello, I'm having an issue, I'm traveling in a foreigner country and I need hire the service for international coverage (AT&T international daily service or AT&T passport service). But I can't do it because I have "No Service" in my phone so I can't login in AT&T website because they require the code sent by txt message to my mobile phone with I cannot receive without service and when I try to call (from a local number) the number provided for help (800.288.2020), it does't work. What can I do? I really need to use my phone. Thank you.

ACE - Sage

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118.4K Messages

5 years ago

Are you prepaid?  If so. Prepaid only roams in Canada and Mexico.

If you are postpaid, you cannot call 800 numbers outside the USA.  

Support for travel abroad
Available 24/7
FREE from mobile phone
 
Or live chat.
 
 
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