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harllee_jhp's profile

2 Messages

Monday, January 8th, 2024 3:04 PM

Issues creating user name to login to a new business account

I opened a new AT&T wireless account for my business on 12/27/23 and have yet to be able to create a username or login to the account online. When I start the process to create a My AT&T login for a small business account, I am instructed to use the Premier portal. When I complete the process for the Premier portal I receive an email instructing me to create a login using the My AT&T login.

I have tried every few days to gain access to the account, but each attempt results in the same results.

Is there a department I can contact to try to gain credentials to login?

Accepted Solution

Official Solution

ACE - Sage

 • 

118.4K Messages

6 months ago

More likely to find  help in the business community

https://bizcommunity.att.com/

2 Messages

6 months ago

Thank you for the suggestion.

Community Support

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232.9K Messages

6 months ago

Hi @harllee_jhp,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Viktor
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