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AndyinTX's profile

Contributor

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1 Message

Wednesday, October 29th, 2014 1:13 PM

MyAT&T App doesn't work

I have a new AT&T account. When trying to access it via the MyAT&T app, it does not load. The waiting icon just spins and spins on wifi and 4GLTE. Tried a soft reset, hard reset and killed the app. Deleted it and downloaded it again. No dice. I can log-in successfully on the website using my userID and password. Would like to get this resolved.

Employee

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581 Messages

10 years ago

Hey there AndyinTX.  Click myAT&T app troubleshooting to see if those tips can help you.  If you are still having problems, please click here and send a private message detailing the issue and include your name, contact number, account number and email address.  Please provide a good time for you to be reached.  A manager will contact you directly within 48 hours of receipt of your message!  

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