1 Message
Service Unavailable
Hi, I'm trying to access my account and customer service but keep getting this error message:
"The server is temporarily unable to service your request. Please try again later.
Reference #6.1068dc17.1703166379.aa480eb1"
Not sure whether if it is the server's problem, or because I'm travelling abroad. I have sim card question (Unlock Device) and really want to chat with customer service ASAP. Thanks!
formerlyknownas
ACE - Sage
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118.4K Messages
7 months ago
Connection from a foreign server is generally blocked. Try you using a US VPN
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ATTHelp
Community Support
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232.9K Messages
7 months ago
Hi @triplecmike, we understand the importance of your concern. We're here to help get this sorted.
We're going to initiate a DM to help you with your issue, Please meet us in DM so that we can work together and get this sorted.
Please look out for a DM notification from us. (For your reference it's the bell icon on the top right-hand corner of the forums)
Looking forward to speaking with you!
Thank you for contacting AT&T Community & Forums,
AndrewP, AT&T Community Specialist.
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