AT&T Community Forums

Usage details for Texting and Calls

For some reason, I can not see any numbers under Texts or Calls on my daughters Android phone report. It is under my name and I am the only one with access to the account. Is there a way to hide the numbers from the Usage Details?

Responses

formerlyknownas

ACE - Sage

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118.4K Messages

4 months ago

If she's using iMessage and FaceTime, there would be no record. That is all data.

Or using Snapchat, Facebook Messenger, all these things are data only and would leave no trace on the bill usage report other than data usage

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adl42375yahoocom

2 Messages

4 months ago

That's what I assumed.. Thank you..

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ATTHelp

Community Support

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232.9K Messages

4 months ago

Hey @adl42375yahoocom,

Thank you for reaching out to us regarding this issue, we would be more than happy to help resolve this!

We have a great support article, located here, which will show you how to view your text message usage during a specified billing cycle. Please note, the usage details include date, time, and amount of data or number called/texted. Details do not include actual content of your names. Also, iMessages or text messages sent using a data service may not show on this detailed report.

Please let me know if this information helps!

Thank you for contacting AT&T Community Specialist

Zoey, AT&T Community Specialist

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