Contributor
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2 Messages
Why can’t I access schedule payment or payment
I cannot access billing information either through the AT&T app, or the AT&T website. I scheduled a payment date via the phone, but I still can’t pay it online or using the app.
Contributor
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2 Messages
I cannot access billing information either through the AT&T app, or the AT&T website. I scheduled a payment date via the phone, but I still can’t pay it online or using the app.
Accepted Solution
Official Solution
ATTHelp
Community Support
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232.9K Messages
5 years ago
Hello @StellaStar,
We can definitely assist you with making this payment for your wireless account. You can follow these steps to view a previously scheduled Payment Arrangement:
You can also follow the steps at this link to Pay your bill online. Please let us know if you're still having issues with making your payment online, or while using the myAT&T app. In the meantime, you can checkout all of the Other ways to pay your bill at the link provided.
Let us know if this helps.
Sean, AT&T Community Specialist
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StellaStar
Contributor
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2 Messages
5 years ago
was pretty concerned. It wouldn’t work for me for a few days.
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ATTHelp
Community Support
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232.9K Messages
5 years ago
Hello @StellaStar,
You're welcome. We're glad to hear that you were able to make this payment for your wireless account. Please don't hesitate to contact us with any further questions or concerns that you may have. We're always here to help!
Sean, AT&T Community Specialist
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Unhappy_about_unethical_behaviors
4 Messages
5 months ago
ATT&T unethically hides the option to schedule a payment. The obvious choices are to pay your bill NOW. I don't want to pay NOW, so why are you choosing to not allow customers to select the actual due date when the bill is paid?
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dwill05
ACE - Master
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11K Messages
5 months ago
5 year old thread. If there is an actual question, please start a new thread.
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