New Member
•
1 Message
Why can't I see my most recent bill?
I can't view my most recent bill. AT&T has already taken the payment for it out of my account, but I can't even see the bill. I can only see the bill for January - which was paid before this last payment. I can't call to find out because I don't have an hour to sit & wait on hold today. Anyone else having this issue and/or know how to fix it?
ATTHelp
Community Support
•
232.9K Messages
2 years ago
We want to help figure out what's going on with your billing, @CyndiJo.
Are you trying to view your bill using the myAT&T app or through a web browser? If you're using a web browser, we recommend clearing your cache and cookies or using a different browser.
If it's through the myAT&T app, then we suggest trying these troubleshooting tips for a quick fix:
After troubleshooting, try to view your bill again to see if the steps helped. Please keep us updated on how this works for you.
Sydne, AT&T Community Specialist
0
0
katie7
2 Messages
5 months ago
When we log into our account, I can only see our internet bill, not our wireless bill?
0
0