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Set Top Box Whirring Fan Noise Will Not Turn Off - Cisco ISB7500

The Cisco IP TV Receiver ISB7500 (set top box) makes a noise from the fan when turned off. The green Link indicator light stays on when the set top box is turned off. Is this a defect in the peripheral? Model: Cisco ISB7500

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Power Off Feature - Set Top Box Always-On Consumes Electricity When Turned Off

The Cisco ISB7500 Receiver will not completely turn off when using the remote control. The receiver is consuming electricity 24 hours a day nation wide with each and every customer premises equipment. Why is this product Energy Star certified?

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