I had my internet service shut off, but paid my bill and am all caught up. My account even has credit on it. But my modem is still not connecting to the internet even though the green lights are all showing appropriately, I've done a hard reset, unplugged and replugged, restarted the other device, n

So, I was moving to a new apartment a couple days ago. Placed my phone on a bar in the moving van, and it fell. Nothing cracked, mobile service still working. For the next 4 hours I moved things in and out of the van, and service worked fine, but I was running low on battery. So, I turned the phone

­ RESTORING YOUR DSL CONNECTION The following troubleshooting steps (1-6) may require disconnecting the phone/phone line/filters in order to make sure all phone devices are correctly filtered. The first step you want to do is check cables and filters.     Phone Connections  

I've lived in my new place for 2 weeks now and had decent connection up until yesterday afternoon (3/27) where I could no longer send or recieve calls or texts. And it looks like this is happening to both my roommate and my neighbors. Not sure the exact issue, but it would seem like there is an outa

I don't know the model, but it was a 2wire brand AT&T router that I used for several years.  It stopped working a month or so ago.  A replacement Pace 5268ac fxn AT&T router was delivered.  Initially everything seemed to connect fine, but within a few days, the 2.4 GHZ was not connecting.  A technic

Since I got my AT&T internet I have had nothing but problems. No matter what we do we do not get the reception we were told we should have. Download speeds don't even register on a speed test. I called tech support and it was escalated and a ticket assigned. Every time I have called I can get NO inf

We had DSL previously with AT&T. When our modem went out, we "upgraded" to U-Verse. We did see a difference in speed, so were happy. However, anytime it LOOKS like bad weather, we loose our internet service. (We never had this issue before our "upgrade".) Our lights start flashing like crazy indicat

Hello,I had at&t/uverse installed in our home quite recently october/november. It hasn't been until last month where the internet, especially in my room has gone downhill, but for my laptop specifically. My laptop runs on Windows 10, and i've done everything I could to try to fix the internet in ter

AT&T wireless service with iPhone SE, latest iOS.This is a working number that I have called successfully before from the same phone/service. Actually, worked fine just earlier today. It's saved in the contacts, so no possibility of mistakes. I used Skype to call it normally.However, calling through

ATT Uverse customer for many years.Modem 5268AC FXN tied to an 8 port trendnet GB dumb data switch.Using the built in WiFi on 2.4GHz only.  A 2.4GHz Netgear wireless router with fixed IP, no DHCP in the garage simply hanging off a network drop.Security active, pre-shared passkey, etc.Fibre to the re

AT&T U-verse TV is not available at this time. Please try again later. this error shows on 1 of 3 TV's. this TV uses one of the old grey Motorola boxes. And before anyone asks:  Yes, I have restarted the boxI have held down the button for >10 sec. and restartedMy other 2 TV's AT&T services are worki

My internet was working perfectly last night, but as of this morning neither my phone or laptop will connect to the internet. It will say that I'm connected and secured, but there's no Internet access.I've tried everything from restarting my computer and phone, forgetting the password, resetting the