Why is AT&T one of the last carriers to ship the Note 9? I pre-ordered the 512gb. BIG MISTAKE! The phone came out 5 days ago and I have a ship date of 2 weeks from today. THIS IS UNACCETABLE AT&T. For pre-ordering I get to get the phone 3 weeks after it comes out?! I thought pre-ordering meant I wou

My existing account with T-mobile ends Nov. 3rd, 2012. I want to preorder a new phone and plan with AT&T now (Oct. 24th) and keep my same number. If I do this, will my current plan be canceled thus incurring a termination fee?Or will my number transfer only after activating the new phone, provided t

Hello.  Does anyone know of an email address I can send a complaint to regarding my pre-order experience for an iPhone 8?  I have tried for days to get a resolution to my situation only to be told today, sorry there is nothing we can do.  I am trying to cancel a pre-order and have been told I can't

Hello, this may be a dumb question but I've never pre-ordered with AT&T before. I pre-ordered 2 S8's and I'm trying to figure out why one phone has been showing Preparing to Ship and the other has never changed from In Progress when they were ordered at the same time. Any ideas?

Hey y’all,         I pre-ordered new iPhone 11 Pro Max’s 512 GB space grey and midnight green. One was upgrade one was add a line. I also bought Apple Watch Series 5’s-2 of them. I was able to bill everything to my account. Looks like the watchea both moved to preparing for shipment but both of my p

I didn't see a thread in place so could someone remind me of the hurrdles we must survive in order to place a pre-order for an iPhone 7 on Sept 10?   I will be in Brazil (same time as EST) all next week with long working days. It will be very difficult to follow Apple news on Sept 7 and especially A

I pre-ordered the iPhone 6 Plus in September on the first day possible. Even stayed up until 2:00AM to order it. The phone finally arrived on 10/10. I attempted to return the phone in store to get a larger capacity. I was told I had to mail the phone back due to it being a pre-order. The phone was n

I have a very difficult time being stuck in "Pending Purgatory", especially when the only different decision i made from any of these other people every pre-order is not leave ATT... I know it may seem small or petty, but i happen to love phones, and it gets to be extremely annoying knowing that eve

Will the number of pre-orders a store can take limited? And if you do pre-order an iPhone X are you guaranteed to get the phone on release date?