Have been trying to Cancel ATT Family Plan Account for 4-months. My wife and I removed our phones first in FEB 2015, due to being stationed in South Korea and would not be able to use ATT. My son and daughter remained on the account until 2018. My daughter transferred out of the family plan into ano

Billing period: Mar 15 - Apr 14; International long distance $92.00 for 23 minutes Which means, AT&T charged $4 per minute for an accidental international call. This is a total rip off and mere manipulation.    Ironic is that the above overage was charged even when I had explicitly ask

Today our service was suspended for a phone return that was said to not be returned. We mailed the phone back and  have a USPS tracking number. We have been in a constant battle with the business stating that we did not return the phone when in fact it was delivered as per the tracker and we were to

I cancelled my service on the 2nd day of my billing cycle and they over-charged me $287 for service I couldn't use. I have been promised credits multiple times in 8 months but it has been a lie. The reps. will do anything to transfer you and hang up. I have proof of Chats, but no way to send them to

My AT&T online account shows that I have $40 AUTO PAY setup for my plan. But I have always been charged $45 which I had not realized till now. The online account even says that $40 is INCLUSIVE of all taxes and yet I have been charged more for more than a year now. This just seems un-fair since

I hope AT&T reads this and gets their act together. If you agree, please make your voice heard. The current method of billing international data and voice packages in absurd, ambiguous and down-right deceitful. AT&T forces you to add an international service for a whole month, even if you are using

Ha! Where to begin?? First I was told, we were signing up for a BOGO promotion. They somewhat honored it. However not the total price but the majority of it. Then they didn't honor the BOGO for the other set of phones we purchased. We were suppose to be getting a work discount. Nope! We were suppose

After many years on autopay, this will be the last month I give ATT $50 prepaid for my single line phone plus $35 for a tablet dataconnect pass. SO MANY REASONS -- none of them related to my fellow human, mostly nice, ATT CS and Tech Support reps. They try so hard but are following scripts designed

Why don't Access from At&t customers get the same customer service on the weekends that regular At&t internet customers receive? The recorded messages say the office is closed.

Ipad $10.00+plan $30.00+$15 data overage+taxes=Previous bill $56.38New iphone 6 $40.00+$44.50 activation+$100 plan+Ipad $10.00 +taxes 6% should equal about $210.41 right? Prorated charges  $53.48........plus 210.41 = $263.89!!!!!!! How is it possible to have a bill that seemingly combines the old pl

I'm a long time & loyal AT&T iPhone using customer. I'm travelling to Europe this Summer —starting July 1— and would like my iPhone unlocked so I may use it abroad. There seems to be a policy in place where AT&T won't unlock phones under contract, which mine is and customers are forced to pay $100s

i been a loyal att customer for many many years ! MY STUPIDITY ! MY BAD ! Every couple of months on the phone with att ( an hour or two ) to change plans and to make sure I will not be charged huge amounts of money, while T-Mobile or Verizon offers such good rates , including international travel. H