1 Message
Alleged Unpaid Balance on ATT account and won't let me add a line.
Trying to add a line, as I have many times in the past, but getting message that I have an unpaid ATT account and denied checking out of cart.
1 Message
Trying to add a line, as I have many times in the past, but getting message that I have an unpaid ATT account and denied checking out of cart.
dwill05
ACE - Master
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11K Messages
1 month ago
The obvious question is have you checked your account balance and verified it’s zero? In any case, you’ll have to contact AT&T directly using the contact us link at the bottom of the page.
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MicCheck
ACE - Expert
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14.4K Messages
1 month ago
If you don't have a part due balance on your account, you should pull your credit report and make sure there's not a mysterious 2nd AT&T account that someone set up in your name.
If neither of those seem to be the case, file a BBB complaint and you'll be contacted by someone with the ability to get to the bottom of this.
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