5 Messages
ATT now claims they never received 3 of my returned phones after previously saying they did. Now I wont get $2400 of credits. I'm furious.
Like I described. Sent back 4 phones, have the tracking number. Called and they verified they received the 4 phones. They never started credits on 3 of my lines, and now after calling they now say they cant confirm receipt of the phones.
I'm furious because they have STOLEN 3 of my phones and I'm out $2400. Can I sue them in small claims or claim criminal theft here?
screwedbyahtandt
5 Messages
15 days ago
I'm going through the same thing, what a mess. I have 4 phones and they verbally told me they received them, but now after a 3 hour call, they now claim they dont have receipt of them. what do I do now that I'm 2400 in the hole and they basically stole my phones
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screwedbyahtandt
5 Messages
15 days ago
ATT is now claiming I they dont have receipt of 3 of my returned phones despite confirming with me previously they received the phones and I would begin getting bill credits.
They defrauded me and stole my property. How do I begin (Edited per community guidelines), arbitration, or file criminal charges against them?
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JefferMC
ACE - Expert
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36K Messages
15 days ago
Please keep your problem discussions in one thread so that we're not wandering over separate posts and repeating ourselves.
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dwill05
ACE - Master
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11K Messages
15 days ago
File a BBB complaint and it gets sent to upper management, who will contact you.
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formerlyknownas
ACE - Sage
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118.4K Messages
14 days ago
@screwedbyahtandt
If you participated in a trade-in offer through one of AT&T's promotions, the phones never go to AT&T. So of course they don't have them.
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