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Mentor
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246 Messages
does accidentally tapping on activating a E SIM Card on your phone will that cost anything?
well today i accidentally tapped on activating an E Sim card accidentally and i wanted to know if i get charged for this? i am currently wanted to know this. i actually never did to change my phone number or anything like that so i would like to know if i could get any charges for this the phone number i have is (Edited as per community guidelines)
i got the phone couple days ago the sim card is on the phone and i recently got the Samsung Galaxy S24 just recently and also did an upgrade to wireless plan upgrade.
kimjaeyoung3
Mentor
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246 Messages
14 days ago
well i did cancel this process
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ATTHelp
Community Support
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232.9K Messages
14 days ago
Hello @kimjaeyoung3,
Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!
Regards,
AT&T Moderator
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dwill05
ACE - Master
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11K Messages
13 days ago
Is this a SIM with a new number, or an upgrade with the same number you are already using in an older phone? When you get a new phone, AT&T usually charges an activation fee on the first bill, unless it’s waived. That charge comes whether the phone is SIM is actually activated or not (it’s more of a SIM fee).
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ATTHelp
Community Support
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232.9K Messages
13 days ago
Hello @kimjaeyoung3, we hear you and let's get the information you need!
Thank you for letting us know that you have cancelled the process. For any further assistance, please reach back here.
Thank you for contacting AT&T Community & Forums,
Ken, AT&T Community Specialist
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kimjaeyoung3
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246 Messages
13 days ago
Thank you
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kimjaeyoung3
Mentor
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246 Messages
13 days ago
Hello! The Sim card is the same number
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dwill05
ACE - Master
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11K Messages
13 days ago
If you had successfully activated the new SIM, your old SIM would have stopped working since you can’t have two active SIMs with the same number. Does your old SIM still work? Why wouldn’t you activate the new SIM?
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kimjaeyoung3
Mentor
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246 Messages
13 days ago
I have already activated it I am not using the old one what I am talking about is the esim
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dwill05
ACE - Master
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11K Messages
13 days ago
Then what eSIM are you talking about? If your activated the AT&T eSIM on your new phone and it’s working, then I don’t understand the original issue. What SIM did you cancel?
(edited)
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kimjaeyoung3
Mentor
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246 Messages
13 days ago
Well I accidentally tapped on e Sim activation on the phone
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