1 Message
Email offer to knock 50% off of bill up to $250.
I just got out of the hospital after being in there for two months due to congestive heart failure, I have a balance that built up on my account due to the fact that I wasn?t working and so my bill kind of built up overtime. I got an email offer for 50% off of charges on June 6th, 2024. Dan and they said it expired. This is the second time that they?ve sent me an email offering me this deal and they said it expired. Why does it keep sending me these (Edited per community guidelines) emails if they?re gonna be expired and if they?re no good I need to stop.
ATTHelp
Community Support
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232.9K Messages
28 days ago
Hi @Ktheory, we hope you're doing well, and wish you speedy recovery. Let's help find what's causing this, please follow the below mentioned steps to continue.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our contact us page : https://www.att.com/support/contact-us/ and choose the best option to reach out to us. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.
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CrystalS, AT&T Community Forums Specialist.
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