![Download our free app to strengthen your mobile. AT&T Active Armor. Learn more Download our free app to strengthen your mobile. AT&T Active Armor. Learn more](https://sprcdn-assets.sprinklr.com/485/ecb24875-f299-428d-9e6e-43ff054664aa-1653107515.png)
Contributor
•
1 Message
Error 500 when viewing details in AT&T Mobile Purchases & Downloads
I found that I've been charged 2.99 for accidentally opening the pre-installed Where app on my Android device. After finally figuring out that I have to cancel it on the AT&T website, I find that I keep getting this message when I click on the application I want to cancel/challenge:
We are experiencing a failure. Please try your request again shortly.
Error 500.
Anyone have an idea what's going on?
Accepted Solution
Official Solution
shakingmind
Tutor
•
1 Message
12 years ago
Also, I ran into the same problem. Eventually, I unsubscribe the attnavigator, it's a little bit weird. anyway, what you need to do is go to this website https://cingular-oac.qpass.com/oac/html/logout.do with firefox broswer, and you will meet the error 500 again and you can just unsubscribe.
before this, I tried the website with chrome, IE, and the website just didn't work and give me the error 500. but now i can say bye bye to attnavigator~~~
0
0
Rayosun
Professor
•
1.9K Messages
12 years ago
Posted from my Samsung Galaxy SII Skyrocket, an AT&T LTE smartphone. Experience speeds up to 10x faster than 3G.
0
0
grahamtt
Contributor
•
1 Message
12 years ago
I'm getting the same error now. Any update?
0
0
renoenvy
Contributor
•
2 Messages
11 years ago
I was using Google Chrome browser when I got the error 500, I switched to Internet explorer and it worked right away.
0
0