Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need help understanding your bill?
ASC369's profile

Contributor

 • 

1 Message

Monday, April 17th, 2017 4:01 PM

What is the Mobile Share access charge for in the new AT&T Unlimited Plus plan?

I've been a loyal AT&T customer for several years. I recently switched to the new AT&T Unlimited Plus plan and was reviewing the breakdown of costs when I saw the Mobile Share access charge of $20/mo. Could someone please explain to me what this is for? Does it have to be included in my monthly bill, or can I opt out? I tried searching for an answer on the AT&T site, but can't seem to find any details.

 

Also, I saw that the AT&T Next charge of $25/mo. is a "Required eligible installment agreement, qualifying credit, and wireless service." Is this basically paying into future "free" phone upgrades? Why is it required?

 

Thank you for any clarification you can provide!

ACE - Expert

 • 

16.5K Messages

7 years ago

@ASC369 The $20 is a per line charge. When they say it's $95 for the plan, it's really $75 + $20.  It's part of the cost, you can't opt out.

 

The next charge is for a phone, if you don't owe for a phone, if you do still owe, then you need to pay for a phone. 

 

Are you currently on a contract or do you already have a next phone? (If your answer is NO and NO then you shouldn't have that charge).

 

 

ACE - Sage

 • 

118.4K Messages

7 years ago

Every device has a line access fee.  The $20 fee should be next to your phone number and phone description.  Right below that would be the $25 Next installment you are still paying on that related phone.  You can replace the phone, but the Next installments continue until all are paid in full.

example below on a different plan, so prices are also different.

image.jpeg

1 Attachment

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.