2 Messages
Worthless At&t Service!!! Not worth a single penny
If I give a minus-star I would rather give that. The worst and disgusting and disrespectful customer service I have ever seen is AT&T services. Even after asking for help with my billing issues they were consistently connecting me who knows some “employee departement” instead of consumer support for more than 7 times and NOBODY could help. What for are you advertising on being a good wireless provider when you are worst than every other provider available in the market. I am going to cancel all my 8 family connections with this provider and WILL MAKE SURE TO ENCOURAGE AND SPREAD THE AWARENESS OF HOW MISERABLE IS THE AT&t service. After being a customer for 5 years I have understood they are just Worthless and not up for your time & money.
OttoPylot
ACE - Expert
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24.9K Messages
1 month ago
If you were dissatisfied with the way Support handled, or didn't handle your issue you could've filed an online complaint with the BBB. That would have generated a call from the Office of the President. Those folks have more authority and resources available to them than the CS Agents. That is as high up in AT&T as a customer can go. They may have been able to correct the issue for you (whatever it was) or give you an explanation that Support couldn't have.
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Tusi
2 Messages
1 month ago
Yes, I have complained on both the platforms. Thanks for the suggestion!
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OttoPylot
ACE - Expert
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24.9K Messages
1 month ago
Hopefully the BBB complaint will get a quick response from the OOP. Filing an FCC complaint does the same thing only the BBB complaint is apparently a little faster. Less paperwork.
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Lockdowncraziness
Former Employee
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2.8K Messages
1 month ago
Just because you think there is a billing issue doesn’t mean there is.
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