Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need help understanding your bill?
Nicolea's profile

Contributor

 • 

1 Message

Monday, November 4th, 2019 9:28 AM

Wrongfully charging my bill - is there an email I can reach out to?

You wrongfully charged me for a bill after your customer service team promised it would be removed from my account and NOT charged to my credit card because it was an AT&T mistake. I need help now and want my money refunded ASAP. This is terrible customer service. Does anyone know of an email address I can reach out to concerning these issues?

ACE - Sage

 • 

118.4K Messages

5 years ago

AT&T does not have or use email for support.  
This is not AT&T, you have to call or use chat.  

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.