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2017
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Re: Re: Does ANYONE know how to fix a problem with over charges
Did you ever get this fixed? I have spent well over 20 hours on the phone with Direct TV customer service with almost zero help on a billing issue. I talk to one person and they understand it, and then the next person accuses me of doing something wrong, then after 45 minutes they finally see that I
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Re: Official complaint to corporate offices
Terrible to long time customers. My account was actually "flagged" for asking for too many credits!! (I have an old phont, a text phone. It commonly dials numbers at random and I was charged for calling 411 several times. AT& T didn't believe me that I didn't call. Who calls 411 anymore? I haven't i
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ENOUGH WHINNY CUSTOMERS
Employee ContributorI am an AT&T employee and this message is part of AT&T’s New Corporate Policy to initiate on January 1, 2018 and part of our new honesty campaign.Stop the whining and complaining! You people are all the most ungrateful and unappreciative people! When I was growing up, we didn’t e
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Re: I need the Corporate Office phone number!
ContactMichael WhiteRole Chairman, President and CEOPhone(310) 964-5000Fax(310) 535-5225Employees27,000Twitter IDs@DIRECTV
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Re: New Directv GUI - ATTROCIOUS DISASTER! - Are you kidding me?
Bluemax, sorry they treated u like that. Whatever I can do to help u get the deal I did I will. Pretty inconsistent service on top of a horrible disaster they created.
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Re: Re: FILING A COMPLAINT WITH CORPORATE OFFICE
I will supply their Corporate info via pm if you send me a pm.
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Re: Customer service
We here at AT&T believe strongly in a new philosophy that is being presented next year. Starting 1/1/2018, AT&T will no longer regard customers as human beings but as a new corporate policy, AT&T will regard customers as property, meaning that we do not care about your complaints. You can’t sue us s
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I'm about to CANCEL my DIRECTV service!
I've been with Directv for about 20 years. I had to cancel for awhile during the recession so my account says I've been with Directv since 2008. Yesterday I was told by Directv that I qualified for a free upgrade to HDTV equipment (DVR), and now today I'm being told that I don't qualify and it wil
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Re: New Directv GUI - ATTROCIOUS DISASTER! - Are you kidding me?
I got the update and it is working flawlessly!!! The menus come up fast and all the boxes have pictures of the shows. I can read it from across the room and have had no problems. The number of clicks it takes to get something done has reduced dramatically!!! I love this!!! Oh wait, why does it s
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