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New iPhone 7 Plus has terrible signal

I just upgraded from iPhone 6 Plus to the 7 plus. I live out in the country but my iPhone 6 Plus always had at least 2 bars LTE. My iPhone 7 plus has no service throughout most of my house. It's awful. I am getting text messages hours after people send them and I have to have my phone pressed to a w

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8.5K

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How To Block Calls – Options & Solutions From AT&T

Are you receiving unwanted calls, spam calls? Are you concerned about numbers that look like yours? We have great tools and features that can help with these unwanted calls.   Note: If you did not initiate contact with AT&T or any other company, do not share your information. If you were

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18.3K

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Device Performance - Fountain of Youth Tips For Your Phone!

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

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11.2K

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WI FI Calling and PrePaid?

We had a cell outage in our area, so I tried to enable WI FI Calling and I got (and still get) an error that states that Wi Fi Calling is not able to activate due to our account type.  (EDS0002 is the error that appears in parenthesis).  I have an iPhone 7S that used to do wi fi calling before we sw

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11.7K

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Need Help? Chat With Us

If you need to contact us, you have the ability to chat with one of our support agents all from the comfort of your home computer or smart device. You do not have to call in and can address technical and billing questions or concerns. You can also use the myATT app to troubleshoot you

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296K

75

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Incurring Text Charges While Out of the Country

My wife and I were in Mexico last month with our iPhones set to "Cellular Data" OFF, "Roaming" OFF, and "Wi-Fi Calling" ON.  My wife has the international plan were if you make at least one international call (which they all will be since we were out of the country) you get charged $10 for the day.

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892

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Poor Signal? Setup Wi-Fi Calling - A Solution From AT&T

MicroCell Alternative - Wi-Fi Calling   Dropped calls? Receiving your text messages late? This has happened to me and I hate it! There are a lot factors that come into play that can impact your mobility experience like a weak signal building design/ materials, ground minerals, even the a

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15.8K

9

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I don't know how to use my new smartphone - Info from the AT&T Community

Learn how to use your phone and more! Getting a new smartphone can be intimidating for some. Luckily what you are getting is nothing like the image above. With AT&T's Device Tutorial Page, you can learn how to navigate, set up, and use your new toy. Not only that, the Device Tutorial page has g

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7.7K

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Block international incoming and outgoing calls

How do I have AT&T block international calling for incoming and outgoing calls that are billed per minute to my account? This seems to be the hardest thing to do. Some reps have said I need International Services Opt out (which shows as International Call Restrict on myAT&T) while others say I simpl

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38.9K

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Blocked Call List - Solutions From AT&T

Are you receiving unwanted calls on your home phone? What about spam calls? Are you looking for a way to block these types of calls? We have some great tools and features that can help you do just that and more depending on the type of device you have. Digital Home Phone Digital Call Blocking

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12.9K

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video calling s8+

I don't understand why my wife's S6 Edge on AT&T has video calling yet my S8+ on AT&T with HD voice and Video calling enabled shows the camera grayed out....If she tries to call mine it says I don't have video calling...Yet she can call other samsung w/video...I am on the latest software update...I

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Huawei Honor 7x call issues

I recently got a Christmas gift :Huawei Honor 7x phone; 4GB RAM and 32 GB storage.Model :BND-AL10EMUI Version: 5.1Android Version: 7.0GSM unlocked brand new in the box.  It's a great phone and love all the features. Every things works great - apps, messaging, camera and all EXCEPT what a phone is in

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Help! have I been hacked?

A random number out of nowhere began texting me "Call me back" even though I have never seen the number nor called it. Immediately after that, my phone started making random calls to some of my contacts and I had to explain the situation to everyone.  I powered off my phone so that my phone would st

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309

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Phone service options for tablets

I have a Samsung Galaxy Tab A and I use prepaid services. The only plans available are data plans. Is there any possible way I could get phone/calling services on my tablet? If there is,is there a way to port my old number?

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352

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Number transfer

It's been 5 days since I ported my number from boost to at&t yet my boost mobile phone still gets calls and text and not my new phone that supposedly I ported my number to. Why is this happening? Is it normal? Please fix it.

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170

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LG Phoenix 3 won't receive calls

Hello. So I have an LG Phoenix 3, Android version 7. For some reason I am unable to receive certain calls and unable to place certain random calls. The numbers are ok. Its strange because it seems as if it work when it wants to. Please assist

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Traditional Landline Star Codes and Calling Features

  How to use Star Codes ***Some features may not be available in all areas or with some types of service. Some features require a monthly subscription to the service or may incur a usage fee. Feature Description Turn On Turn Off Anonymous Call Rej

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42.2K

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Wifi calling

My WiFi calling suddenly quit working  My WiFi is working fine  I am unable to make calls or send texts as I have no service without it I have tried resetting the phone and router

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150

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3 way calling not working

Does anyone ever get answers or solutions in this forum?

Questions

743

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Google Pixel MicroCell Support

For those of you wandering, the Google Pixel works seamlessly with the 3G MicroCell. In the other hand, WiFi Calling on the Pixel is not currently available.I'm sure I wasn't the only one wandering about this and hope it answers some questions.

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2.4K

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