Missed Appointment / Where is my tech?   Tips to avoid missed appointments with a U-verse technician   Late technician arrivals, No show from a U-verse technician, and meeting appointment commitments are a serious matter to us. The last thing we want

I'm not sure why it's happening, but am experiencing serious delays in getting group messages specifically when there's a mix of iPhone and Android users in the group chain. It doesn't happen when there's an all iPhone group conversation, only when there are both SMS and iMessages involved. Any help

I did the AT&T over-the-air update for my S7 Edge and since then, it seems like picture and audio messages are delayed in their delivery. The recepient is an iPhone user, and while I know that iPhone to Android MMS and group messages (and vice versa) have issues right now, I wasn't having any issues

We are getting (or hoping to get) a TV-Internet-Phone package installed. It has been two weeks since my initial installation appointment and now there is no ETA for installation due to an ongoing "dig" that needs to be completed.  The service rep also mentioned "facilities issues". Looks like there

Troubleshoot Your Slow Mobile Device   Oh man, if you found this article we know it is not good! This means your device is not running like it should! There are a few reasons why your device is running slower than normal, freezing, restarting, or unable to download files & apps. I cannot pr

In the past month my voicemail messages have been delayed for days. Today is Oct 5, 2017 and I just now received a vm from Sept 23, 2017. Does anyone havre a solution?

I have a question, is this the normal time required for installing an internet service from AT&T?Also, is it also normal for a company this big to waste customers time by setting appointments but then the technician doesn't show up, no phone calls, no notification? what about phone calls from AT&T t

I purchased 2 ATT Prepaid Phones  at Walmart which had an ATT $75 reward for each line after 3 monthly payment was made (3-5 days). I purchased the phones on November 10, 2018. Today's date is January 15th, 2019. I have already made 3 payments (Nov 10, 2018;  Dec 9, 2018; Jan 8, 2019).  All of the p

I was wondering if there is any ATT admin that could help me with the unlock of my phone.  1 - I do meet all the criteria, I have read.2 - It's been more than the 2 days ATT said it would take.3 - I have checked my spam, my e-mail. The only thing I have received was the confirm unlock e-mail that I

I looks like after accepting a AT&T network update a few weeks ago, my iPhone has issues sending and receiving message to/from androids and iPhones as well. I am not sure though that the AT&T network update changed anything. I did reset my phone and have plenty of free space on my phone. Other sugge

I looks like after accepting a AT&T network update a few weeks ago, my iPhone has issues sending and receiving message to/from androids and iPhones as well. I am not sure though that the AT&T network update changed anything. I did reset my phone and have plenty of free space on my phone. Other sugge

Hello,On 12/15/17 I filed a claim for my a lost/stolen Jet Black iPhone 7 Plus 128GB with Asurion. While filing, I was made aware that the phone should be delivered the following day, which would be Saturday. When I completed the claim, (it was approved 12/15/17) I was notified that the JET BLACK iP

I have received a text from "Unknown" stating "Service Denied"What does this mean?