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AT&T Secure Family - App Info From the AT&T Community Team

Peace Of Mind Just Got A Lot Easier   The AT&T Community Team is proud to announce that Secure Family will now work with your mobile carrier! It give you the tools to help you keep an eye on your children (monitor up to 10 devices) and keep their online experience safe. Your family secur

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Waterproof Phones, do they Exist? - Help from the AT&T Community

Learn about water-resistant ratings and what they mean It’s the age-old question, “Is my phone waterproof?” The short answer is not exactly. Most recent devices are water-resistant. This means your device can survive short dips in the tub and are safe from splashes of wa

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AT&T Internet Outage & Loss of Service - AT&T Community Tips & Solution

Learn how to track an outage and what to do when your service is not working So, what can cause an outage? A lot of things! During my time with AT&T, I have seen and heard it all. One time a car hit one of our utility boxes. Someone was digging a hole and went through our cable. A tree fell an

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Channel Guide and U-verse Lineup

U-verse Channel Lineup     Are you wondering what channels are offered in your area? You can check the U-verse Lineup here and compare packages! Just enter you zip code!       At this time, the AT&T Community Forums Team does not have information if or wh

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FirstNet - A Network For First Responders

The FirstNet mission is to deploy, operate, maintain, and improve the first high-speed, nationwide wireless broadband network dedicated to public safety. This reliable, highly secure, interoperable, and innovative public safety communications platform will bring 21st-century tools to public safety a

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Track Or Change Your Appointment

Have DIRECTV Service? Have U-verse service? Have an appointment? If you need to check, change or cancel your appointment, check out our appointment articles below.   DIRECTV   U-verse   Our teams do attempt to give our members the soonest appointment available. Sometimes those

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Death In The Family - How To Cancel An Account

A loss in the family is something we know can be a difficult time in your life. It can be even more stressful when we are attempting to close out or cancel their account. We would like to help make this a bit easier to for you. Contacting UsIf you know the PIN, you can either Chat With Us or Call 6

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WE NEED A 2ND DSL LINE only for internet. Is it possible? - For expenses we r roommates.

Good evening, We'd like to have a 2nd DSL line.   In this house our room-mate and owner has a UVERSE (Internet, cable, TV and voice). But I'd like to have my own DSL Line for Internet.  Is it possible?

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WPA2 Vulnerability - Things To Know From AT&T

On October 16, a researcher publicly disclosed a potential Wi-Fi security issue. The issue affects “WPA2,” the method used by most devices and routers to protect Wi-Fi traffic as it travels through the air. This is an industry-wide issue, and it could impact anyone using Wi-Fi. But it does have limi

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What is the Status of My Phone Order from AT&T - A Solution from the Community

Learn about the status of your device shipment and when it is coming You are probably not in a room looking around for your phone but I am sure you are in spirit. The fastest way to check on your device is to sign into the order status page and check. If your phone shows in transit, that is gr

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What's wrong with my phone?

My locked page with date and time has Sunday's date and time on top of today's date and time. How do I fix this? Thanks!

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Telemarketers AT&T won't do anything

I get constant telemarketing calls (up to 12 a day.) Signed up for the Do Not Call List, filed complaints, contacted AT&T and was guaranteed several times that the calls would stop. Leo S: And this time, I assure you that you will not get the calls anymore.Johnbel: Rest assured that after 24 hours w

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AT&T False/Fraudulent Advertisement

Let me state that I have been an Customer with this AT&T for about 20 YEARS.  Before you sign up with AT&T, it is highly advisable you read this.  AT&T today offered me a claim if I upgrade my phone I would only have to pay tax and trade in my current device (continue paying monthly).  I went online

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Price to break contract?

Hello ATT Community Forums!This ISP is absolutely horrible. I'm currently typing this in a Notepad (to be copy and pasted here), because this page took the internet ~4 minutes this far to load.Right now my monthly bill is $220. Well, not mine, but my parents. I just got back from college, where we h

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