I'd like to move my parents' AT&T lines from their account (which would then close) onto my line.  I have a Mobile Share Value account.  Can you move an AT&T line from one account to another? It's technically not porting, since it's still in the AT&T ecosystem. And do they have to be out of contract

My existing account with T-mobile ends Nov. 3rd, 2012. I want to preorder a new phone and plan with AT&T now (Oct. 24th) and keep my same number. If I do this, will my current plan be canceled thus incurring a termination fee?Or will my number transfer only after activating the new phone, provided t

Hello, I have already received my account number. I was just wondering where I get my PIN number so I can port my number. Is it the 4 Digit PIN I used to verify security when I called in? I have att prepaid btw

My phone has died but I still have 30 days left on my contract.  I planned on switching to Verizon prepaid once my AT&T contract was up; can I have my number ported now to Verizon, pay the last month of my AT&T contract, and avoid paying early termination fees? Thanks in advance for any help.

I’m currently under my mother’s service but I would like to release my phone number to a new carrier. Is there anyway to do this without doing a transfer of bill responsibility? If that’s the only way, will I have to pay a fee for canceling my plan early? I’ve already started a service with another

I went to your store to put 4 lines on your service and ported out from Cricket however you AT&T store rep didn't tell me about activation fees until after my lines were ported out thus canceling my Cricket service!!  So I had no option but to get a sim from AT&T since I would have been without serv

I am trying to get a clear answer on how I can port my existing landline home phone number with AT&T to a new cell phone with Cricket Wireless. I am posting to this forum because there is no forum for plain AT&T Phone (non-U-Verse). I thought the FCC mandates that you can port your landline number t

I hope the subject gets the attention of someone at AT&T who can help.I am caught in the middle of a porting nightmare where AT&T ported away from Spectrum the phone number of my 91 year old mother.  Currently she cannot be reached by children, friends or other relatives.Who can help resolve an issu

Hi!  I submitted an order for a new line and opted to transfer my phone number. I since now decided that I didn't want to transfer my number, is it too late? I need a new phone as soon as I can so my work can get ahold of me, my old one broke and I really don't want to wait to transfer my number. I'

I would like to port out of AT&T two old land line numbers, that have not been in use for years. Ideally, i'd throw them into Google Voice or something similar.  Alternatively, I would setup a forward from those two numbers to mine.  The issue is that those numbers are OLD, and are on currently INAC

Hello, Just curious if any others have had issues porting there phone # over where you cannot receive any calls. I can call out in some situations, and I seem to successfully send/receive texts from other ATT customers only, not Verizon or any other carriers so far. ATT states my number shows succes

I have been working on porting my old time warner numbers over to my new At&T temporary lines for 5 days now. On Friday I finally spoke to a local rep from SD, stating he could see where they were getting it wrong. The reps, kept saying the old numbers were NOT active, but than this new guy said - i

Here's the story: - I received my SIM card in the mail today through FedEx.- I tried to activate my phone through your website, but it won't let me because I have to create a myAT&T account, which the system won't let me do as well.- I tried to create a myAT&T account with my ported number and zip c

I have a Samsung Galaxy Tab A and I use prepaid services. The only plans available are data plans. Is there any possible way I could get phone/calling services on my tablet? If there is,is there a way to port my old number?

We're from New York and my daughter goes to University in Rochester. Purchased an iphone 7 and $300 prepaid promo online. But since her delivery address was Rochester, online ordering portal will not let me select New York number - only Rochester and suburbs area code Also, her current New York numb

So I moved my family plan to Verizon. I ported 1 line on Nov 22, 2 lines on Dec 1st and the last one, I did not get to activating until Dec 3rd. AT&T billing cycle closes Dec 2nd.So for 1 day, that I never actually used the service, I was billed $270. Another entire month. The Billing supervisor ref

I have always been skeptical when I hear some elaborate story about how “real customer service” has become extinct, or how someone was “wronged” by an impersonal corporation.  It has been my experience that when someone is relaying one of these negative stories, one or two very important details are

Hello,  I saw this question a few times and see that I need to call at&t to see if the number has been reassigned, but I did not see the number to call. Is it 800-288-2020? I used to work for uverse and that was the main number for basically everything back then. My question is, I had an old cell ph

I am trying to activate the prepaid SIM card I ordered. I am bringing my own device (it is new) and porting my phone number from my former provider. According to the Number Transfer/Port Status page, my port status is confirmed.According to the AT&T Prepaid Activation Portal, "GA309 : Oops, we hit a

I completed a purchase online Monday (9/30) that included a $300 visa gift card for switching to AT&T (I'm coming from Verizon). My order was canceled (10/1) without warning or an attempt to fix the identity issue you were having. So, now that's canceled and I'm missing out on the $300 visa deal. Bu