I had Comcast with my own Asus RT-N16 running tomato.  ATT just installed fiber into my neighborhood so I got it set up yesterday for 1000mb.  I want to use my Asus router because I have a number of items with static IP's and Ports.  Plus, I'm a data junkie and love seeing usage stats, etc.  I've re

Changing the Wireless Channel on a 2Wire/Pace U-verse Gateway. Scroll down to find step by step instructions.  Have an NVG/ Motorola? Check out the instructions to change the channels.

I am VERY disappointed in your overall service.  I was "convinced" by your cell phone sales person to try the bundled Direct T.V. + Phone + Internet.  I had nothing but trouble from the scheduled installation.  Aug 15 no one showed up.  August 27, the disaster started.  We turned down the Direct T.V

The fastest my neighborhood gets is 6MB uverse DSL and I've tried calling AT&T to get an update on future upgrade plans. We have FTTN but not FTTP... wondering if Gigapower will ever be a possiblity as well? We have a lot of neighborhoods/houses on Indian Warpath Rd, Sevierville too. Any news would

Was installed yesterday May 2nd. Noticed last night when I got home that my computer wouldn't get above 70Mbs. Immediately called and the phone technician did some basic gateway rebooting and scheduled a tech appointment. Tech came out today and immediately got my hackles raised because he made a co

I have iPhone 5s 64GB and iPad Air 128GB devices, and find that my data speeds are absolutely wretched in the Salt Lake City, UT area ... I am on a 6GB mobile share data plan, with an additional 4GB of rollover data (i.e., I only use about 2GB of data per month). Every once in awhile, I get lucky an

Have been experiencing really slow speeds through the day and night intermittenly for the past couple weeks. Opened a service call, but they did not show today. Have been troubleshooting my network, but bypassed evertyhing and reset modem to the factory defaults, with a pc directly connected still e

Before I moved to my new home two years ago, my Fiber 1000 speeds were as expected - 950/950. Since moving, my speeds are sometimes as high as 800, but they're typically 600/300. Everything is hardwired with CAT6 cable and i7 computers with 16GB RAM. They're the same computers that easily achieved f

Roku - Hulu plusSo everything works on my roku except Hulu Plus - It will play for maybe 3-10 seconds at a time and then stops to load.  It starts nightly around 730-800 everynight for the past week. Pandora, Crackle, Netflix, any other streaming TV works just fine.  From researching Hulu Plus site

We had the AT&T Fiber 300 mpbs package installed around December of 2018.  From day one we have had nothing but problems and very poor performance.  We routinely get download speeds between 6 MPBS (yes, 6) up to, at best, 50-60 mbps.  Upload speed is better but I don't really care about upload speed

Since I got my AT&T internet I have had nothing but problems. No matter what we do we do not get the reception we were told we should have. Download speeds don't even register on a speed test. I called tech support and it was escalated and a ticket assigned. Every time I have called I can get NO inf

I can connect wireless via neighbors Cox account and attain higher VPN speeds through my Nord VPN connection than I can wired via my AT&T connection. This is absurd. I am only capable of getting 50Mbps right now from AT&T. With VPN turned off, I get close to 50. Typically averaging between 42-51Mbps

I'm having a really hard time with my Uverse Internet Service that i just had installed yesterday. I'm supposed to have 18 Mbps Down / 1.5 Mbps Up as part of my service, as well as TV. TV Service is just fine, as well as upload speeds. When I have downloads though, it doesn't seem to get anywhere ne

Hello, I just upgraded from the Max Turbo (24 Mbps down) to to the Hsia 45 Mbps Down.  It seems I have been having some speed issues seems to be only over the wireless.  I already know that wireless will always be slower than wired connection.  But my wireless speed is even slower n

I don't understand why I am paying for 18mbps and I am averaging 6 to 10 mbps everytime I run a speed test.  Then I call customer service and they do something and I run a speed test and get 11.7 mbps and they tell me that is acceptable.  Why am I not paying for the 12mbps plan.  I use to work for A

Hello, We recently had Fiber installed (Alpharetta, GA) and our connection speeds are atrocious.  At the time of installation the only devices available to test for speed were iPads and the wireless signal was about 200 Mbps on the 5GHz band of a brand new top of the line Asus AC5300 router (firmwar

Hello, I'm Hunter. My grandfather is paying $40 a month for his wireless connection. I have a desktop computer built for gaming, and I have ethernet set up for even faster speeds. The speed is so outrageous I know we're getting ripped-off, want to know why? Because they're seniors, and you know wh

I have the 18mbs package and am only clocking 3-5mbs. Just wondering why this might be happening. The channel of the router is on a channel that none of my neighbors are running.

For some time now, I have only been able to get around an average 50 mbs on my laptop wirelessly. However, I have the 1000 mbs plan. Even if I plug an Ethernet cable into the laptop, it barely goes above 90 mbs. Is there any way to fix this problem or do I have to live with it?

Just had the gigapower installed a few days ago and I ordered the 1gb speed package. I know this is a dual band router/modem. I know ideally, one would connect to the 5ghz channel and not the 2.4....However, when on occasion one of my devices is hooked up to the 2.4, I only get speeds around 60mbps