Our cable box in basement has a blinking green power button. even after resetting and unplugging.There is no signal to the TV at all. Is there a way to rest this box??? thanks!!

@ATTU-verseCare @ATTCares  One of my 2 wireless motorola VIP2500 STB's died completely no lights 100% dead.  So attempt#1 to troubleshooting via phone app.  It claims to be sending a replacement receiver and I'll get a text message when the replacement order goes through. Of course it does nothing a

I've been a Uverse customer for YEARS.  I have U300 plus HD.  My boxes are quite old.  Both VIP1200s stopped working a long time ago so I don't have cable in the living room or office.  The VIP1216 in the bedroom works but freezes up fairly often. I can get it working by holding the power button for

The volume output from my VIP1200 is not nearly as loud as all other devices hooked up to the at same volume level The receiver is connected to TV using HDMI.Other devices I have connected on other HDMI ports are Blu-ray player and Chromecast. The TV is then connected to a sound bar using optical. I

I have a Motorola VIP 1200 wired receiver.. I've heard this is the first generation receiver and it sometimes is slow on response time to the remote (even with it pointed directly to the IR receiver).   Just curious; would I get better response if I switched out to a VIP2500? I want to keep the wire