Are you having problems running your apps?

We know how frustrating that can be! That's why we put this page together for you. While AT&T does not support 3rd party apps or programs these links might offer some helpful tips to get your 3rd party apps and programs back up and working in no time!

Note: These resources are owned and maintained outside of AT&T and are only provided as a potential resource.



Resources for your apps and programs:

Expand all

Help for your apps & mobile purchases:

Expand all
Not finding what you're looking for?

Read the latest solutions about your wireless features...

(7)

Accepted Solution

Device Won't Unlock

My Pixel 7 Pro was approved to be unlocked. I got the email that says: Current status - Approved We've approved your request to unlock your device. Here are the instructions to complete your unlock: 1. Insert non-AT&T SIM card. The notification "SIM card isn't supported" is expe

Questions

39

4

0

Accepted Solution

Official Solution

How to Check Voicemail while Traveling Internationally

While abroad I will be using a foreign eSIM and not using my AT&T number. How can I check voicemail on that number while abroad?

Questions

16

1

0

Accepted Solution

Dead Zone on Garfield Ave

How do I report a dead zone in this area? It is about 5 blocks all around in Monterey Park. The call drops and it goes into SOS mode for about 5 blocks. I checked the coverage map and it says that there are no issues. Area code is 91754.

Questions

20

1

0

Accepted Solution

Official Solution

International Data Package Specifics

If I am connected to a wifi network without cellular data turned on, but still send texts/calls, am I charged the international data package fee?

Questions

18

1

0

Accepted Solution

City of Waukesha, Wisconsin southwest Suburbs Coverage

Hello, I've lived in the area of Southwest Waukesha, Wisconsin for awhile now and the coverage has always been difficult. There are three large subdivision areas, and looking at the tower distance and topography, the distance is 2 miles (with 4g LTE) and the topography varies greatly with the Tower

Questions

19

1

0

Join the latest conversations about your wireless features...

(19)
Network unlock code blocked

Phone says invalid sim card network locked sim card inserted. Then says Network unlock code blocked . Enter Mck when restarting phone. How can I get mck code when samsung says that they can't provide me the code and my carrier will? 1

Questions

14

1

0

Managing Number Sync Feature leads to infinite 3 page loop

While trying to manage number sync settings, the browser and app across 3 separate devices will lead me through an infinite loop of making me sign in and select a device before taking me back to the original device management screen. I have cleared cache/cookies, restarted all 3 devices in question

Questions

16

3

0

Half the town in 77494 -- no signal. no phone, network, zilch

Half the town has no signal... what the heck? You can't make phone calls... no network..  your phone is completely useless...

Questions

13

2

0

Checking connection towers

An important call I was on was dropped but the other party does not understand this. Our zip codes are 78628 and 78258. Could someone help me check if any towers were down around 10am (please include specific times if shown) on June 20, 2024? It may have to do with connectivity

Questions

20

1

0

Block numbers

I am being harassment by these numbers I keep telling them to stop calling me I keep blocking every number they call me with and yet they still call me like I never blocked them ..I answered them over a month ago and told them I never had a loan or credit card threw them .. they are saying I had a c

Questions

11

2

0

How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.