Find Gifts That Connect Us

Do you need to complete a Transfer Billing Responsibility request?

A Transfer of Billing Responsibility changes the person who handles payments on an account. It moves your Wireless, TV, Internet, or Home Phone service to a new account owner. If you want to transfer or accept billing responsibility for any type of service, we can help.



Do you need to transfer billing responsibility?

Expand all

Do you need to accept billing responsibility?

Expand all

Learn more about managing accounts, lines & numbers.

Expand all
Need help understanding your bill?
Not finding what you're looking for?

Read the latest account solutions...

(8)

Accepted Solution

Official Solution

AT&T it is a LIER

I have been AT&T customer since many years ago, this month I had a problem with my money and I wouldn’t pay, so I use the option to make a payment arrangement, I got the time I need to have the money, but a week before the date of this arrangement ATT suspended all my service, he didn’t respect

Questions

44

3

0

Accepted Solution

FRAUDULENT PRACTICES WITH TRADE IN

They took my trade in phones and NEVER GAVE ME CREDIT. I was fine with tmobile. Att approached me with a “special offer” bc we were internet clients. It has almost a year and never got my credit for THREE PHONES!! I am going to the news and I am going to better business bureau.

Questions

30

4

0

Accepted Solution

Official Solution

Transfer service to my new iPad- old one turned in and gone

I go to cellular data settings and hit transfer service plan to new iPad that I received under warranty. It says to place iPads together. The old one was turned in last week. How do I transfer the eSIM? Thank you

Questions

18

2

0

Accepted Solution

Official Solution

Spouse Died - Need to Change Account to Surviving Spouse's Name

Hello, My elderly aunt requires assistance.  Her husband had an ATT mobile account/number that she has continued to use/pay for since he passed away.  However, when she had an issue about a double payment - they refused to speak with her about the account because it was not in her name. &

Questions

31

5

0

Accepted Solution

Phones misrepresented price

My son is on disability. His girlfriend lost her job she had the phones put in his name. They told him it was cheaper to have two extra phones. Which are still in the box. He was mislead all the way. It was suppose to be around two hundred and turned out to be three. Disability does not pay enough f

Questions

22

2

0

How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.