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Account Features

Account Features

Learn about all the account features available to you!

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Suspend Phone Service

I’d like to suspend my teens phone service at night to avoid him waking up the entire house w his phone calls at all hours but turn it back on during the day, is that possible?

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Add a device

This is absolutely ridiculous. I have been able to add devices or lines to my business account for 7-8 years and now all of a sudden I can no longer have the capability to do so and without warning or a courtesy email? If another provider allows me to have this capability I will be moving my 20+ lin

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I need my (HBO) Max back. I added a line and it says I don't have an account any more!

I added a line and now it cancelled my account on Max. I waited all week to watch the next installment and couldn't log in.  Then it was too late at night to have anyone help me.  Again tonight I am still told I no longer have an account.  What happened.  I added a line?  T

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204

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Cargos por llamadas y servicios que no utilice

En esta compañía me quieren cobrar 500 dólares por roaming de uso de datos que no utilizo y ellos me quieren cobrar lo que veo es un abuso y estafa

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In the AT&T Secure Family Plan, can both (2) parents sign up as parent accounts?

Both "Mom" and "Dad" would like to be able to track our Child's location or adjust their app or usage parameters.

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59

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Traded (turned-in) IPhone 12 Pro Max

I was told that I am getting discount to trade in with my IPhone 12 Pro Max to IPhone 15 Pro Max. Why am I being charged $33.34 for 36 months equivalent to $1, 199.00? This sounds like when I traded (turned) in my IPhone 7 to trade in to IPhone 12 Pro Max which (3 years ago) and I paid $36 a month f

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MMI. Code for AT&T

How do I find my MMI CODE?

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Max can’t verify subscription

Every week or so, the max app kicks me out saying my subscription needs to be renewed. I try signing in on the web but get an error that says Max can’t verify subscription. I have an unlimited plan that includes max. I have made no changes. Eventually it connects after a trying multiple times, asks

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984

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Unlock my mobile phone

idon'tanything about the account, because the phone bought from anther one.Mobile phone'simei:three hundred fifty trillion three hundred eighty-seven billion seven hundred fifty-one million seven hundred fifty-two thousand eight hundred forty-eightI could use this mobile phone when I was in the Unit

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55

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Official Solution

Visual voicemail stopped working

Visual voicemail stopped working. I also had to reset my account password along with my voicemail password after the latest Android update. I completed both of those, but when I try to load visual voicemail it immediately shuts off.

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412

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