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Android

Learn about the Android mobile operating system.

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Urgent Help Needed: Purchased Phone Blacklisted by AT&T

Hello, I hope this message finds you well. I recently purchased a Google Pixel 7a from a seller on Leboncoin, a platform based in France. Yesterday, to my dismay, I discovered that the phone has been blacklisted by AT&T. Unfortunately, the seller has deleted their account, and I do not have thei

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Scammed - Forcing me to pay for 2 device promised free from trade in

I recently switched over from T-Mobile in August because ATT had a deal to trade in any old samsung device to get a new device free. I called the representative and they promised my family (3 devices) the promotion allowed for the S23 and Galaxy Flip/Fold devices are free with trade in. So we accept

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231

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SMS texts not being received

Just signed up with ATT, customer service has been so bad....had hoped for better. Cannot receive SMS text messages for 2 step verification, facebook , Sam's club, etc..... have done all of the suggestiions of resetting, shutting off, airplance mode, etc... still no help. Tech was going to contact

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AT&T won't unlock my phone

I chose to try a different carrier than AT&T.  My AT&T acccount said I was unlock eligible.  Customer service said my phone was already unlocked, and gave me a transfer pin to use with my new carrier.  Activated my new sim card...went to use it in my phone , but it won't work; it wants an unlock pin

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237

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android on at&t texting android on tmobile

I have an android and am having continuous issues texting android phones on tmobile. I do not have issues with iPhone on tmobile or androids using other service providers. When I send a message, it never shows that it goes through to android phones on tmobile. I receive their messages but can't resp

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159

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Moto g 5g stylus (2022) wifi calling

I bought a Moto g 5g stylus (2022) 1 year ago because it supported wifi calling. I have very limited cell phone service at home. With the android 13 update in Sept, I lost Wi-Fi calling. We all assumed it was a Motorola problem, however, several people have used another company's sim card and the op

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521

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Unable to receive calls from a specific number

I am unable to receive calls from my doctor's office. I don't have the number blocked, I don't use call forwarding, and my phone is not on Do Not Disturb. I can call the office but they cannot call me. Please help.

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433

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Unblocking numbers

Our account is in my wife’s name, and I have no access to it as she will not give me the password. She went online and blocked certain phone numbers of a couple of my friends so they cannot call or text my phone anymore. I would like to unblock them without her knowing. Is this possible?

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retrieve lost text messages

i cannot locate text messages that go back approximately 2 years ago on my LG Phoenix 4 cellphone. These text messages were very important to me.  Is there any way of retrieving them? Please help!!!!

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106

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Request to unlock Surface Duo

Purchased Surface Duo through Amazon. I have already fully paid for the product, but I cannot unlock it. When I request it on the unlock page, it comes out as below.Current status - DeniedWe can’t unlock your device because it’s no longer active on an AT&T account. Resubmit your request and sele

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