Network Coverage

I have an iPhone XR with att service, and my mom had an iPhone 12 with Verizon service. This past week or so, i have been unable to call or text her phone, but she can call me. Interestingly, we have both upgraded to the latest iOS for our respective phones. This is incredibly frustrating, as we ha

I live in zip code 20186, Warrenton, VA. I have been an  ATT customer for many years and generally been pleased with the service.  Since the start of the 5G service, I have been irritated by the significant increase in service difficulties such as dropped calls, reduced service area

so i have an iphone 12 (that supposedly supports duel sims) and i recently moved to korea. can i use a physical sim and an esim together at the same time? mind you my esim im planning on getting is data only. also do i keep my phone number during this whole duel sim thing? and finally, would i get c

I have several cruises planned and intend to sign up for AT&T's cruise plan. I will be on Norwegian who participates with AT&T. It does say the plan is for one device only so it of course would be my cell phone. My question is can I use the hotspot on the phone to connect to my tablet which

We are in Galena IL. We own a half-long lane with our home at the end. There is also an Ameritech tower next our home (former Bell). The lane has been there for many years. Right next to our home, the fairly level lane divides and the last 300 yards goes up a very steep hill to the tower. When we

Since we moved into a farm property in Snohomish County, WA our cell service has been weak, at best, and now our customers are telling us they hear one word in three or four on many of our calls. There's no other provider in our area so AT&T kinda has us over a barrel. How do you get them to inc

Back in January AT&T announced that the Detroit area would be one of the first cities to receive 5G+ c-band coverage. So far the coverage map doesn't show it, and driving around the metro area I've not seen any sign of the service.  Has anyone information on the current state of the roll o

We live a couple hundred yards from AT&T tower located at 3058 Old Murfreesboro Road, Arrington, TN (Latitude/Longitude: 35.855472/-86.648528), and it used to switch to red lights at night. Now, it stays in white strobes 24x7, which basically looks like someone is taking flash photos of our hou

Yes, I am reiterating this, since I had to TURN OFF MY WIFI to send the message... I have been here since 2008. I have had ATT for at least a decade. I have had amazing service UNTIL this (Edited per community guidelines) 5G push. That's the outrageous part! Why the (Edited per community guidelines

I have a samsung galaxy s21 ultra 5g locked to att. This afternoon, a software update to the device occurred.  Phone has not been able to register to network since.  I have called tech support and done all suggested troubleshooting 1 reset network 2 put out sim  3 things att did in t