Other Phones & Devices

I have had the most horrible servic e from ATT customer care.  I put in an insurance claim on a defective phone.  ATT through thier insurance provider Assurian sent me the wrong replacement phone.  I returned it.  The next phone they sent me was remanufactured and defective.  The phone literally ble

Can I ask request compensation for all these issues I've had to deal with from AT&T? Has anyone had issues transferring from another provider and what was the resolution? I created an account online with AT&T, verified military service, tried purchasing two phones online, applied my milita

The company I work for has decided to go with iPhone and port their land line. We bought the phones on a payment plan and have been fighting with both companies to get the porting resolved but no one seems to know the exact problem why the ports are not going through but today is April 11th and we h

I've provided different forms for proof of residency when it comes to fraud claims. It specifically asks for things such as photo IDs, and bills received at the address. I submitted my driver's license, and several medical bills sent to the address. All these things are the only documents I have fo

I have a business phone number (active over 10 years) that we use to call back clients looking to get help from us. I'm looking for a way to get our business name to display on the Caller ID so that they know it is us calling them back. Is this something we can do or someone we can get in touch with

Unable to start phone exchange. Phone number did not pick up for hour plus, and in-store mentioned they were unable to help. Sent to a second store location that was closed! Went to the store on 1013 El Camino Real Unit B-7, Redwood City, CA 94063 Anyone else had trouble with this?

I lost my phone and I have another phone, how do I get my phone number changed to the replacement phone? It does have a sim card in it.

As a 35+ year IT Knowledge worker, I certainly understand how people try and defraud companies by sending back, totally unworkable devices, stolen items, etc.   Well, stating that, I have now had 2 horrible experiences with the AT&T Trade In program, where you send back your phones to a third party,

Hello, I need help unlocking my Lumia 925 tied to ATT. I tried calling them, and submitting a unlock request, but I get denied or the bot hangs up on me. (Sorry for my rudeness), but can an actual human answer the request? I really want to switch to another carrier on this phone as its my only phon

I have an old att homebase (home phone and internet). I would like to upgrade but I heard that the news one is not that good. Does anyone have experience with that.  I don’t need the home phone part.  I mostly forward it to my cell phone but I have two questions. 1.  Do I have to