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How to install, troubleshoot & fix your equipment.
8.2K
I had to cancel my U-verse because AT&T could not get it working after it was out for over a week. Now they are charging me for not returning equipment that I returned. This is even after I called and provided the tracking number from UPS. AT&T customer service is absolutely garbage, and now they
Questions
6.5K
26
Accepted Solution
For years my LG TV has been connected and working fine with it's Cisco ISB 7005. Three days ago the receiver to our Samsung TV was replaced and brought on line. Suddenly the LG TV can not connect. Message: "This set top box does not match the account settings." The ISB 7005 is not liste
Questions
62
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Closed
I had a support person send a link wanting me to connect my smartphone to the link so they could access my camera to see my tv screen, to see what I was seeing, while it was booting up. Is this a normal thing or could they be scamming o get into my phone?
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43
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Accepted Solution
Just got a new LG C3 series TV and have been able to set up every device through the TVs Universal Control Settings, but the U-Verse set top box fails every single time. The TV sees it, it plays on the tv, and the UCS sees that it’s a U-verse box. After failing to finalize it always recognizes the b
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689
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We have 3 receivers. 2 are now playing channel 2 after dispute resolution, but third still won't allow channel 2. This same receiver loses signal around 1 am daily. Anyone know a fix to these issues?
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54
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This started about a week ago. When our DVR starts recording a show, all channels on Uverse become pixelated and/or freeze. We cannot watch tv. The show that is recorded is also pixelated/frozen when we try to watch it the next day. We have a brand new Uverse receiver (the tech support thought that
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55
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There is sound but there is no picture. Link and Paired lights are flashing. Other TVs are OK.
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38
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I'd like to know if wireless receivers should just cut out every night at 2 a.m.? It will come back within a few minutes but it's really annoying because I'm a shift worker and I'm not sleeping at 2 a.m.! Worse, if I'm watching a program I recorded....when the connection resumes it will not give
Questions
2.7K
9
On aiPhone 14 Pro Max, the uverse app will not recognize any receiver’s. I’ve deleted app, reinstalled, restarted router… nothing!! I’m just trying to find an app I can use the keyboard to input text
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