Fiber optic went down at like noon here, called before 1pm to report the outage. Was told it affected 8 people and would be fixed by 10pm. I check the outages later in the day and online says no outages in my area but it's still out and the history shows: Most recent outage: 06/24/2024

I upgraded my system from cable to AT&T fiber optics and now my HP printer will not connect to the wireless router.

I am ready to switch Internet providers from AT&T. Is so ridiculous with how many times are Internet has been down. This may have started back in February of this year and here we are about to go into June and we have constant outages. It seems like every week and if not every week is every othe

I live in Yulee fl and there were trees being planted along our road and evidently has caused a fiber cut that feeds about 18 of us. It's been out 1 week as of yesterday with no ETA. Am so disappointed. Will be moving forward to get T-Mobile on Monday 6-24

I got a text from AT&T on 6/23/24 saying that my internet was out and should be back on by 5pm. At 6PM I checked the att app and it informed me that my internet should be back on by 8PM. This morning it says "within 24 hours". Is there anyone who can give me an accurate estimate or at least a be

Hello. I'm a new AT&T customer. I just started with AT&T Fiber Internet this past week.  The day after our Fiber installation, I moved both of our phone lines to AT&T Wireless, via the rep who had visited our home the previous day. It's my understanding I should qualify for a $20

In my yard the fiber optic is buried only inches from the surface which has caused great risk to the lines. I'd like to request the exact instructions AT&T contractors are given when they bury fiber optic line in a residential neighborhood.  Also what auditing does AT&T do in my area t

What exactly comes with the home bundle? I’ve read about the Amazon one which it comes with doorbell camera and other items but what does the Google one consist of ?

Personal injury to my 9yr old child from a fall due to erosion from the box installed by At&t

Having trouble getting TP-Link switches ?found? by fiber router. Have already set up guest network (on 2.4) and ?pointed? devices to it but it took the first 10 I tried but then quit.

I tried to us the Security Options but it just sent me to a page not found.

Deland, Florida Area. ATT 1000 fiber. every day at the same time plus 1 minute packet loss for about a minute, and internet resumes right after. 

I have a Deco S4 mesh that was formerly installed on a cable system. Only using the AT&T gateway and now the Deco S4 is completely disconnected. Have Win11 and the network shows the old Deco network name/password. Question: Can I change the AT&T gateway name and password to that of the Deco

I just got off the phone with a great sales tech for employee concessions. The tech was not just a concessions tech but had a lot of answers. I did not understand one aspect and am putting this out here. The cost for all forms of fiber internet 1gig and above including 2 gig and 5 gig is the same.

I am currently trying to run a line straight from my ONT to my router which has an sfp+ port. I am trying to eliminate the need for a modem for a number of reasons and found this to be an ideal solution that would reduce the amount of clutter where this stuff is and provide better speeds and a more

So my wife and I just got ATT Fiber, so far its been great!   The installation tech replaced my old Xfinity modem/router with an ATT one. I know how to access its admin functions etc ...  But I have one issue! I have a fancy Yamaha Stereo Receiver that has a hardline LAN Port.... using

Hello- I have a construction project that involves a craning operation, I need att to temporarily take down a few lines for 8 hours. What number can I call to reach your construction/Engineering department in Los Angeles California?

I have an HPE Proliant G11 server with Windows Server 2022 installed on it. I ordered a block of 60 usable IPv4 from AT&T. I want to host my own VPN in this service with Wireguard  protocol (since this is the faster VPN protocol I have heard) . I will also want to assign a specific IPv4 fro

I added a tplink mesh router to replace the terrible wifi in my BGW320, and configured everything so my wifi devices using the 5ghz network were running, with the BGW320 radios switched off.  So far so good. Then I set up a 2.5ghz guest network and connected my thermostat and leak sensor (whic

In the San Francisco Bay Area. Multiple times per day, I experience brief internet connection loss lasting for anywhere between a few seconds to a minute or two. These started happening once or twice a day on August 20th, but they really ramped up on September 15th and now they happen at least once