Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (8)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Closed

App Not Working - Solutions From AT&T Community Forums

​​Learn why your app is not working, fixes, and how to report problems ​​ ​​ ​​ ​​ ​​​​ ​​ ​​Did you try to launch an app but nothing happened? Try our troubleshooting steps below: ​​ ​​ ​ ​ Connect to the mobile network - If you are Wi-Fi, disable it and try again. The app may need a direct c

Questions

20.5K

3

0

0

Accepted Solution

Official Solution

Accessibility to Facebook Messenger

I know that att can only see time/date/type but my wife pays the house cell bill and knows my pass code.  With that info is there anyway for att to give out more info?  Especially since I have a rooted phone.  She knows nothing when it comes to putting spyware, key logger, make a clone of my phone, 

Questions

496

1

0

0

Accepted Solution

Official Solution

How can I stop my e-mail from automatically signing me in to Messenger

When I sign into to my e-mail I am automatically being signed into Messenger.  How can I turn this off?

Questions

4.1K

1

0

0

Accepted Solution

Official Solution

How does FB messenger texts appear on the ATT bill?

How does FB messenger texts appear on the ATT bill?

Questions

27.9K

2

0

0

When replying to group texts, identical message is delivered from unknown number

This is consistent and regardless of what messaging app I use on my Samsung Galaxy S7 Edge. When I send a message in group format, two separate messages are sent: one from my number in the original group message, and an identical one from an unknown number with my same area code in another copy of t

Questions

169

1

0

0

using messenger from a computer

at&t messender -  I log in using a password on several occasions on my computer. Recently when I went to use on the computer as soon as the url came up... This is what it says:"Confirm Your Wireless Number We sent you a text message with a PIN code to the number (XXX) xxx-xxxx. Please enter it below

Questions

1K

4

0

0

I don't get FB Messenger notifications

I don't get FB Messenger notifications on my AT&T Prepaid phone.  This never happened on my StraightTalk phone.  The setting for notification is on, I get notifications for YouTube, GoogleVoice, etc. but for some reason not from FB Messenger.This is an issue because some people communicate with me p

Questions

144

2

0

0

My Samsung Galaxy J7 displays "No subject" for SMS/MMS messages and I don't know how to reactivate

I believe that I changed a Setting/Feature so that Messages and Messenger while traveling in Mediterranean (Italy & Spain).  I was trying to avoid receiving messages while out of USA.  Messages displays "No subject" for a received SMS or MMS with no images.  Messenger displays "No messages in this c

Questions

2.2K

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.