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Has anyone had success with filing a FCC complaint against ATT Uverse???

This is my first time trying to file a complaint for anything. I have been an AT&T customer over 20 years and Uverse 5 years. I am livid due to how I have been treated by AT&T. A supervisor and rep hung up on me the past 2 days when I was sharing my bad experience. I work in the insurance industr

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Verify employee

Someone came to my home claiming to be an ATnT employee. I need to find out if that person was fraudulent.

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U-Verse payment.

We paid U-verse payment last month for $266.24. Why this month bill went up to $322.26?

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J

Upgrade to HD

How do I upgrade to HD on my current package?

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att service

dvr failed, called for new one, sent wireless router, called again sent dvr. this dvr skips when playing back recording, called again, received wireless router again, then received bad dvr again. been on phone for over 1 hour today. had appt but tech never showed up. worst service i have ever had de

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Accepted Solution

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What the cheapest monthly package - what is it called and how much is it?

I want to downgrade from U-300. Need to know the cheapest monthly package as I'll be out of the country for 6 months.

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537

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Closed

DTV Stream Account Link

I am having access problems to DTV Stream account. DTV Stream reps tell me i need to unlink DTV Strem account from ATT account for resolution on their end. I assume that is the myATT account. How do I do this? I do not see a way on the myATT website to unlink the two accounts. Also tags and top

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Official Solution

How do I do vacation suspend on my U-Verse and keep my internet and telephone active during the same period. I have fiber optic service.

How do I do vacation suspend on my U-Verse and keep my internet and telephone active during the same period. I have fiber optic service. AT&T says I have to put all three into suspend. Is that correct?

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113

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Unresolved Complaint

I’ve called customer care several times to resolve an issue and sent two emails to customer care. The first phone call resulted in me being hung up on and no one called me back, the second call they said my complaint was escalated and someone would call me back. The third call the supervisor was ver

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163

3

U-verse service doesn't work, on 2nd new DVR now

My DVR failed a couple of weeks ago with the message "U-verse service not available, try again later." Also indicated I should reboot. Reboot did not fix it. Called AT&T support. After an hour of troubleshooting they decided my DVR was defective and sent me a new on. Got the ne

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