U-verse TV Account

I was told by a Rep that I had to come to tvpromise.com to apply for my credit for loss of the CBS station, but I am not able to locate how to apply.

How to -- nothing about discount on autopay set up page

Error message "pay my bill" is appearing on the screen. However, the bill was paid almost 24 hours ago.

I am currently receiving a $50 month discount for my U-Verse TV. If I cancel will AT&T retroactively backcharge the discount  I will be keeping the telephone and internet.   I renewed the contract in April 2023, what would my estimated fees be?

I need someone to contact me regarding my account billing. I tried on the chat got disconnected.  My account number is (Edited to remove personal information) and the bill is $100 more than last month and my TV service has been off for a month with this nextstar business. I'll be available tom

I was promised a $300 gift card for signing up for AT&T Internet and Direct TV. I was already an AT&T phone customer. I’ve called 4 times and was provided the run around; I didn’t sign up during the promotion period, you need to call rewards dept, we will escalate it to back office, you will receive

Are you able to get any help with the rising costs? Our income is fixed, and we need help.  I would like to get rid of some of the channels, and keep some, but they don't seem to want to assemble them to our desires.  It's all or nothing.  

I find it ridiculous that there is no way for ATT to allow online access to an individual without the use of a text code to be sent. My 84 year old mother does NOT use texting, she doesn't know how to even find the icon on her phone.  She recieved a message that the auto payment was declined d

An elderly family member with U-300 U-verse, internet, and phone bundle for many years has had her account cancelled twice in July. First time was for a problem with auto-pay failing for several months. Got that resolved by paying over $1,000. A technician was sent out to "inspect" the equipment, no

I received my bill with an additional $107.04 because your serviceman came out to fix my U-verse situation. (I was unable to get TV service for 3 days). I don't believe I should have been charged because when I telephoned you I was switched from one person to another. Please note that I am 84 years