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Your TV account
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Find your favorite shows on the Max app.
Closed
I have already tried trouble shooting suggestions, logging completely out and then back in This had not worked for me.
Questions
95
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It seems that once a month my max subscription says it has to be renewed even though it’s paid through my AT&T bill and I either get a “renew my subscription” message or that it’s unable to connect to my provider
Questions
46
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Accepted Solution
Official Solution
I have hbo max with my plan but now it's telling me my hbo max prescription through att has expired
Questions
3.3K
5
I subscribe to HBO Max as an Amazon Channel on my Fire TV streamer. How do I get my HBO ubscription on my Directv Service. How I do this. I paid for the the subscription using Prime it is easy to add, and easy to cancel. Please let me know how to add this to my Direct TV. Last year
Questions
542
6
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I no longer seem to get Dolby Atmos sound via the new MAX. Is there something I need to tweak? This also makes me think that HDR could also be "missing". Can you clarify please?
Questions
317
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Hello. This past weekend I was able to watch movies on Max in 4K. Yesterday none of the content is available in 4K, Dolby Vision, or Dolby Atmos. I have not done anything different with my account but things changed for movie and series content. I would appreciate any information as to be able to wo
Questions
739
8
0
Accepted Solution
Official Solution
Closed
I AM MAXED OUT REGARDING AT&T HOLDING ON AND NOT GIVING UP DIRECTV. WHEN WILL AT&T GO AWAY?? WHY IS TAKING SO LONG FOR BILLING AND CUSTOMER HELP GO BACK AND STAY WITH DIRECTV? I REALLY DO NOT LIKE AT&T, GAVE THEM UP MANY YEARS AGO AND WILL NEVER GO BACK. I'M TIRED OF GETTING EMAIL
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52
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After upgrading to Max, the app's icon has not been updated and every time the app is opened, I'm prompted to update. After clicking on the update button, the app seems to know that it's been upgraded and functions normally. I'm happy that it works, but it's a major annoyance. Deleting and reinstall
Questions
43
5
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I am supposed to get HBO Max with my internet 1000 plan but it isn’t accepting my login information. What can I try to get it to work.
Questions
202
3
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I keep getting an error while attempting to log on to HBO Max through the app on my phone, though I am able to log on and watch on the computer. The error message is as follows: Can't verify your subscription The email address or password is incorrect. Please try again. Service code: Hdb3b53a7-
Questions
187
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