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Not Receiving Verification Codes from App - Solutions From AT&T

​​Learn what you can do to get your shortcodes working again ​​ ​Many apps use Two-Factor Authentication to verify your identity. If you're like me and switched your phone recently, you need to verify your identity with some apps like Gmail or PayPal in order to use them. If you do not see the text

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8.7K

6

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Wifi Gateway Authentication

Long story short; I have fixed wireless. About every month or so since I had the service installed, my wifi gateway seems to "forget" that I've authenticated my account with it. All connections will are still good, all lights on the router will be green. Resetting router and antenna don't do anythin

Questions

9.1K

1

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Mobile hotspot claiming no available data is unlimited

This is a Samsung Lz phone. I've used the mobile hotspot on my $65 unlimited data plan for almost a year with no problems. Last night the Samsung Internet app automatically updated and shut off the mobile hotspot. Since then, whenever I connect to it on my laptop or Xboz One, it claims additional au

Questions

626

2

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Childhood hero - really?

It sickens me to have to make a simple call to AT&T.  This multi-factor authentication is ridiculous - I don't go through this to get access my bank accounts. They claim it is to protect the consumer - NOT! It is to protect them. It is clear they don't trust their own employees and processes so they

Questions

190

1

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Yahoo!/ATT email authentication not functional

sbcglobal.net email domain - authentication stopped working at 22:20CT on Sat 7/13. att.net domain was functional until 9:00CT on 7/14. Error message - Sorry we cannot process your request." Tier1.5 issued pin# resets, cleared cache, tried both IE and Chrome browsers. Current status for sbcglobal,ne

Questions

193

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Registration/Authentication Error

I have had AT&T Uverse for almost a week now and am unable to authenticate/register my connection. I am able to access some websites, but not all. I will be directed to this website below: After inputting my information, I will receive this error. (Note: I am sure my account login credentials&nb

Questions

294

1

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ATT Thanks App does not work

I keep getting an error message after the authentication process that says , "uh oh, an error has occured. Please try again later."

Questions

1.9K

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Cannot connect Kindle since switching to U-verse

We recently switched to U-verse. Since then I cannot connect my Kindle. It recognizes the network name but says authentication problem.

Questions

1.1K

8

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"Authentication error" backing up Yahoo email to gmail

Attempting to "pull" email into gmail from Yahoo. Gmail says "We were unable to connect to your old email account, ... likely because logged into a different account with that provider." I have signed out of every other Yahoo account we have, and still no luck. Ideas?

Questions

1.1K

7

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WiFi authentication errors after last software update

I have a Galaxy S6.  After this latest ATT software update, I get a WiFi Authentication Error several times when connecting to networks that I've been using forever (home and work). I'm able to fix it each time by doing a reboot, or toggle the WiFi on and off, or toggle the airplane mode on and off,

Questions

403

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U-verse rebooting once every couple of days...is it normal

I am having problems with the constant booting on my motorola NVG510. It used to be one in couple week but now become more frequent lately. This causing problems on missed call and accessing my digital security away from home. Sometime the broadband light keep blinking red for a few minute then auth

Questions

690

8

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Severe Problems With Outlook Email Authentication And Both Legacy DSL & U-verse

I'm an IT consultant who has worked with Outlook since the earliest versions and with AT&T since it was Southwestern Bell, and I have never seen a problem as bad as this.  This problem has been plaguing me and several of my clients for 2 or 3 weeks now and it's about to run us all nuts (some, like m

Questions

10.3K

105

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