I'm enrolled in a US monthly prepaid plan.  Where can I see the details of my charge each month - including taxes and fees?  Shouldn't I receive a receipt each month I'm charged with these details? The main reason I'm asking is that my total charge amount increased this month but I have no idea why

For those that dont want to read -  General Question that needs to be answered: What's the *OFFICIAL* Refund Policy for a Non-Returned Receiver Fee? And can you provide the source to be cited?  Hi, so my issue is that I am returning a receiver to At&t after their 21 day policy, which means they'll c

I started off with 2 gig. Then i went to 1 and my bill went down to 84.00. Then i asked them to put it back to 2 gig and they said i can have 3 gig for the price of 2. It appears my bill will be 89.00. But will the hidden fees take it over 100.00 or will my bill truly be the same as it was originall

Hello guys,               If i want to break my phone contract with att, any idea how much they will charge me? I have purchased 2 iPhone 5s recently(1 month before) , and 3 of them are 14 months old smartphones. Another concern is after paying all fees for breaking contract, Can my 2 iPhones will b

I've been getting a ton of missed calls from various countries overnight for about the last month and a half. These are numbers in the '+111 1 11 11 11 11' format listed as coming from places like Morocco, Haiti, Serbia, etc. Apparently, it's a scam that involves the scammer calling from another cou

Hi! Comparing my $65 unlimited plan to the $90 unlimited plan with mobile hotspot.  I see that 4g will slow after 22gb and hotspot after 10gb, per device. When i compare my current plan, this one say's "No Overages" but the $90 plan does not - i can't figure out what those overage fees are there for

I oringally purchased an AT&T Samsung Galaxy S8 from AT&T and then got an IPhone 8s from Best Buy which I am currently using. I want to switch between the phones. I got another galaxy. can I switch the sim in between phones as I please without a fee or charge to my account?

My bank card blocked the autopay for the unlimited plan it took me a day to fix it and now I'm in charge of $12 maintenance fee what's the maintenance fee what's the maintenance fee what's the maintenance fee for sitting I had the whole day or whatever maybe 2 days to fix it not late

I've been a loyal AT&T customer for several years. I recently switched to the new AT&T Unlimited Plus plan and was reviewing the breakdown of costs when I saw the Mobile Share access charge of $20/mo. Could someone please explain to me what this is for? Does it have to be included in my monthly bill

So here the issue. I live in Arizona, my family and I went on a vacation for 2 weeks to Cincinnati Ohio area. During our stay we ventured into the Florence Kentucky area. On 1/10/17 we ended up at an at&t authorized retail store. Looks just like every at&t store does. I ended up buying a Galaxy S7 f

My Mom still pays by check as soon as her bill is received and her copy shows that ATT ran her payment for 2 cents less than the amount of the check.  The check was written for the correct amount but she was charged $9 for their mistake. She has a copy of the check and the statement proving their er

I have an iPhone 4 that my dad gave me after he got a new phone. In November of 2013 I activated it and started using the line that my brother had previously used before switching carriers.. How much would it cost to upgrade to the LG G3?

3 months ago I had internet installed in my place of business where I rent a unit. I was charged a fee for installation. A few weeks later the neighbor in my next door unit wanted to get the same internet connection. The ISP used the cable they had run inside my unit, made a hole to thread a cable f

My experience reading the forum beforehand helped a bit.  I find it's always more helpful to check out what people are saying before instead of coming after you did it "wrong" and have everyone tell you why.   My issue: I had three new phones shipped out to me, one of them had a bad m

If you have a Mobile Share Plan like I do, you were probably convinced to join in part because the monthly service charges per phone were discounted from $40 to $15 per month. If you have 9 devices, like my family does, this is important.Careful though, these discounts are temporary! Every time you

I recently got UVERSE and the technician was suppose to install it on 6/8/19. The technician came to my complex to installl it and then left because he stated he could not find me. When I was speaking with him on the phone. Because of this I had to wait a week later on 6/15/19 for a technician with

I'm looking into getting two additional receivers (for a total of four). Modifying my plan online to include two wired receivers results in a $49 "New Receiver Fee" (and with two wireless receivers a $98 "Wireless Receiver Fee"). I was under the impression that these fees are akin to installation fe

Why is the federal universal service charge so high for the international day pass? The daily fee with federal and state fees was $13/day 30% higher than the touted $10/day.  This is more like a marginal income tax rate rather than a sales tax.

I have theory and I love anomolies.   The theory is as follows.  ATT employees do not notate the account in order that ATT does not have to honor what is said to its clients.  A user must request to have someting notated and then request the customer service person repeat the notation to the account

My bill reflects a $30 charge for a "Returned Check Charge" on 8/19 and $2 in fees. I double checked my bank statements and the money was processed on 8/18 and went through. Not sure why I was charged and also would like to resolve it. I could just pay it but I feel that At&t has made a mistake sinc