Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (19.8K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Lg v35AWM Att firmware

Hi I have made a mistake that i had a lg v35awm but it was network locked from att. I wasn't be able to get the unlock code back then but now i have it But the problem is. I have changed it firmware to korean variant and now i cant enter the unlock code So i need an att firmware for LG V35AWM

Questions

108

1

0

Accepted Solution

Official Solution

chat

My phone was working until today and now it says I need to unlock my sim number I don’t know it so how do I do it 

Questions

168

1

0

Accepted Solution

Official Solution

prepaid account access

Good day! I have prepaid account and I am abroad now. I don't get text messages, I cannot sign in, my password doesn't work, I haven't access to my bank (don't get confirmation codes), and I cannot pay any bills. I am in isolation. How can i ask att&t change my plan for getting messages? Their p

Questions

122

2

0

Accepted Solution

Official Solution

Is anyone getting annoying Direct TV autocalls?

You cannot block them or turn them off

Questions

181

10

0

Accepted Solution

Official Solution

unable to buy selected prepaid plan

I’m on an unlocked phone and have the $30/month prepaid plan. Why am I not allowed to change to the 3-month/8gb plan for $99? I get only 2 other plan options I can choose to change to when I am in my account profile. Also, unable to complete a new plan purchase if I select from the website and place

Questions

221

8

0

Accepted Solution

Official Solution

Nokia 320 rejects access code printed on the label.

I tried to access my router and sign in with the access code printed on the label. The router will not accept the access code. Anyone out there with a solution? It's a new router.

Questions

73

5

0

Accepted Solution

Official Solution

bill higher than what was expected.

The paper I got through the at&t said my bill wasn't supposed to be 75.00 month. But I get my first payment and its 177.75. Why is it so high? And also I paid 97.00 to activate the phone and they want to add it on to my bill when I already paid it

Questions

269

2

0

Accepted Solution

Official Solution

Passcode retrieval

I am unable to retrieve my wireless passcode because the phone is not accessible. A Better Business Bureau complaint has been filed as well as preliminary contact with a law firm to initiate legal action.  I wish to retrieve my passcode for the purpose of canceling the wireless plan.  AT&

Questions

125

1

0

Accepted Solution

Official Solution

I’ve been in Spain for the last 6 days. I’m on a deployment.

Hi! I still have not been assisted in unlocking my iPhone. IMEI number has been given to them 8 times.  Please let me know so I can move on. Ethier I need to purchase a new phone here in Spain so I can have service, and when I come back to the states I will move to a

Questions

91

3

0

Accepted Solution

Official Solution

Accepting Billing responsibilities for home Internet. Error SD024

I’ve been trying to take over of my internet and wireless billing since June of this year. First problem was unified billing (I got help on this forum, non of the ATT reps knew what was that old error we kept getting). We took care of it it almost Two months later I finally was able to transfer wire

Questions

110

10

0

Accepted Solution

Official Solution

Messaging and hotspot not working since update

Did the update w says ago and now my messages won't delete and I'm not receiving. Also my hotspot will not work. How do I undo an update?

Questions

63

3

0

Accepted Solution

Official Solution

Alcatel_5044R YAMUAM0 multitouch bug

The multitouch does not work correctly, when I use two fingers vertically, that is, one up and the other down, it works, but when I do it horizontally aligned, since I have the option to show touches, you could notice that the small balls move quickly towards the center of the fingers and they becom

Questions

36

1

0

Accepted Solution

Official Solution

can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

Questions

249

1

0

Accepted Solution

Official Solution

Yes I’m getting them regularly. Hate it.

Att get this (Edited per community guidelines) to stop!  Every month I get multi text offering gifts.   from different numbers.

Questions

63

1

0

Accepted Solution

Official Solution

Why has visual mesages disapear

My cellphone word prediction disappear also ny cell pin was chage My pictures keep disapearing Somebody keeps texting me with insults loan aprovals and pick up ups delivery packages horrible videos and mesages are being send to my 15 year and evrebody on The contract keeps getting the sane proble

Questions

57

2

0

Accepted Solution

Official Solution

Att email

I canceled my att internet service. Now I cannot get to email on computer  

Questions

168

2

0

Accepted Solution

Official Solution

wifi quit after 1st month

I activated a account with at&t wifi Hotspot worked for about a month the I would get a full signal on 12 inch screen but wouldn't connect, called the selling dealer they sent me to at&t , they sent me to uconnect that was in February 2021 I booked marked the at&t subscription web page a

Questions

81

3

0

Accepted Solution

Official Solution

Can't cancel my prepaid account from abroad

Due to COVID-19, I've been displaced from the US and have had to return to Brazil on short notice. I'm not able to cancel my autopay because I cant' log in to ATT, and when I request a new password I don't receive the message because I don't have a signal connection on the ATT chip in Brazil. I've a

Questions

83

2

0

Accepted Solution

Official Solution

"Last" function on receiver/DVR

The "Last" function on the receiver/DVR unit no longer displays the last 5 channels viewed. It immediately reverts to the last channel viewed, only.

Questions

92

3

Accepted Solution

Official Solution

Locked out of ATT4044O

I have forgotten the PIN to my ATT4044O, and I can't seem to find a method of factory resetting it. Could someone walk me through the steps?

Questions

933

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.