I am unable to retrieve my wireless passcode because the phone is not accessible. A Better Business Bureau complaint has been filed as well as preliminary contact with a law firm to initiate legal action.  I wish to retrieve my passcode for the purpose of canceling the wireless plan.  AT&

My email account ends in att.net but I recently got this email from Yahoo Mail. Something about it doesn't feel right.. I feel like Yahoo would prompt me via a window at log-in, not some email.

I've been nearing my data limit for the month (4GB) over the last 3-4 days. AT&T sends me a text every morning that I am anywhere from 500-800MB of usage closer to, and then beyond, my limit. Both my phone data usage menu and AT&T's data usage logs do not show anything more than 200MB of dat

I signed up for a new plan, after already having a phone and service for 3 years. My main plan had a $20 autopay discount, and the new plan had a $20 autopay discount. They suggested I do a multiline account to save an additional $10. When they made the multiline account, they dropped the $20 autopa

When we dial ATT wireless customers from our office telephone number the call shows up as SPAM RISK. We are a legitimate business, how do I remove my number from that list?

Hi,I just bought a 35$ prepaid mobile plan in a store, they charged me 30$ for the sim card I had to buy with it. Isn't that a rip off? I see now it should cost 5$?

My business phone number has been marked as Scam Likely, how do I register my business as legitimate?

I am very frustrated with having the Next Up added to my phone after clearly declining it at purchase. This has happened to me with 5 phones over the past year.  By the time I received the bill and cancelled it, it was already into the second month with the new phone and added again.  It

I have two phone lines on my ATT Prepaid plan. It has been extremely aggravating and frustrating when changing plans on ATT Prepaid. I had $40 on my balance previously and the added $25 which brought the balance up to $65. When I then go to change my monthly plan from the $40/month plan to the $30/

Hello, The "Subject" pretty much says it all - classic Bait & Hook. I had intended to downgrade my plan at the end of the promo considering my maximum obtainable speed is approx 150 Mbps (download) using the 5Ghz band. When I attempted to downgrade to the Internet 300 plan I got this: "L

ve received two emails indication that my version needs to be updated. I feel this is phishing.  Am I correct?: Dear User,   Your Mail version is outdated. Failure to Upgrade to the newest AT&T/Yahoo Mail 18.5.2 now will result to a permanent

Message states AT&T Free Msg: You're all set. You will start receiving your $10 monthly rate plan credit for each eligible phone line within 1-2 bill cycles, and will continue to receive the credit for as long as you remain on an Unlimited &More or Unlimited &More Premium plan, stay active and in go

​​ ​​ ​​ You Are The Firewall​​ ​​ ​​ ​​Do pop-ups show up on your home screen? What about spam ads? These can be a pain! Although AT&T and the device manufacturer are always doing our best to keep your devices updated with the latest security improvements, we can’t prevent it all. Wi

I got a call saying that an AT&T number was opened under my name there's been many complaints about me. I don't know if this is a phishing scam or not, but I don't even have an AT&T number so all of this was strange. I want to know if there's any other account that was opened under my name.

I canceled my AT&T DSL back in 2015. Last week, my AT&T data was used by fraudsters in an attempt to open a credit card. I know this because the email address they used was unique to my AT&T service (the email looks like att@<my personal domain>.com). Also last week, I started

In the last couple of weeks, we have received texts and wireless calls (on one, not both, of our cell phones) claiming that our "AT&T account is being suspended". However, we are paid up on all our accounts. The messages don't specify what type of account is in question or why it is being suspen

I recently received a call from a man that said my number came up and it was a solicitation call. He hung up and redialed and connected to me. I understand there are programs that can alter the "call from" number on caller id, but do I need to be worried about it? Is it just a number scam or does th

I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to

I am not in the TO: field, but I am in this field: "X-Apparently-To: [email scrubbed]" . How can I put a stop to these messages? I am getting many every day for people I do not know. I can get the raw text of the email to show you.

Received the following text from short code 91639: Hi, it's AT&T. Looks like your Wi-Fi signal isn't quite reaching all the devices in your home. Go to https://my.att.com/t/zPNPp6OmsKe7Iqq to find the weak spots. Text STOP to opt out of receiving updates about your services. Espanol? Envie