Hello Community!   Effective June 22, 2016, AT&T released a software update for the Samsung Galaxy S6 edge+ (G928A).  This update is made available to customers to download via firmware over the air (FOTA).  Wi-Fi connection is required for update.   Device Update

Hello Samsung Users!   As of 8/26/2016, Android Marshmallow has been released for the Samsung Galaxy S5!   Thank you to the community over on this thread; we couldn't have done it without you!   Check out att.com/softwareupdates or keep reading for more details.

Can no longer send/receive MMS messages on my ZTE222 phone. Was working till a couple months ago. Also cannot check for software updates, it gives me the message "no server" and won't let me check again for 24 hours.

Cant gCan't get updates on my LG G6 H871

Hello Community!   Effective June 22, 2016, AT&T released a software update for the Samsung Galaxy Note5 (N920A). This update is made available to customers to download via firmware over the air (FOTA).  Wi-Fi connection is required for update.   Device Update Enhancements:

Greetings Community!   Summary Description: Effective 7/27/2016, AT&T released a software update for the Samsung Galaxy S7 edge(SM-G935A). This update will be made available to customers to download via firmware over the air (FOTA).  A Wi-Fi connection is required.   Device Update Enhancements: S

Just purchased a new Galaxy S9 and transferred all of my info from my old S8 phone using Smart Switch. I went to the settings to Check for Updates, and it said an update was available, but it got perpetually stuck trying to update it resulting in frequent notification interruptions saying software

Good morning everyone!   Summary Description: Effective 7/27/2016, AT&T released a software update for the Samsung Galaxy S7 (SM-G930A). This update will be made available to customers to download via firmware over the air (FOTA).  A Wi-Fi connection is required.   Device Update Enhancements: Set

I have a Samsung Galaxy J3 Duos that wants to go through an update. I need to delete apps and free up storage for this update. Will I be able to download these apps again?

  Hello Samsung Users!   As of 8/26/2016, Android Marshmallow has been released for the Samsung Galaxy S5!   Thank you to the community over on this thread; we couldn't have done it without you!   Check out att.com/softwareupdates or keep reading for more det

I've uninstalled Facebook, Twitter, Instagram, USA Today, and much much more from my Samsung Galaxy S4 to get the 3GB(!) free needed for the Android 5 update, and now "About device" -> "Software update" tells me no update is available, even though the phone's still at Android 4.4.4?  What's up with

Hello Community!   AT&T released a new Windows 10 update (MR1) on July 28th, 2016, for the Microsoft Lumia 830 (SKUs 6664A). The Windows 10 update is only available over Wi-Fi via the Windows 10 Upgrade Advisor app, which you need to download from the Windows app store. A Wi-Fi conne

I am at wits end. First AT&T loads all their garbage on to my phone and doesn't allow me to delete it, then they troll online through their chat service and tell people to expect a release on 3/14. Now, nearly a week later, we have still gotten NOTHING. I will NEVER buy another carrier-controlled ph

A little help from Samsung and discovered where these “missing” functions went.   When changes like this occur, a pop up tutorial might be a good idea. 🙄

My Samsung Galaxy A6 successfully downloads the latest software update released on November 6, 2019, but always experiences an error at 24% during installation and reboots without updating, telling me the installation was interrupted. I have more than enough memory for the update, I cleared the cach

Just received replacement S8 Plus and I cannot update to the latest version it keeps saying Software up to date. I had the latest version on my other S8 plus but this one is not getting it. What do I do?

Just upgraded two lines with samsung sgh-i337. One phone had version 4.3 android, the other 4.2.2We left the ATT store and by the time we got home we had exceeded our data plan with the phones updating the software via mobile network. Our original data plan was 300mb having used only 60mb a month in

Is there any progress being made to fix the problem of the Velocity data bar not working with the latest software update? An exchange unit under warranty did nothing to fix the problem. Neither did a visit to the local AT&T store. AT&T says they are working with ZTE to resolve the problem, but in ta

I really hate this new software update!!! I used to be able to see if I had any new text messages simply by looking at my phone - there would be little orange bubbles on the apps in the task bar at the bottom of the phone.  Those are completely gone now!!!  Also, when I open a menu, it stays open un

I have an S7 edge and I am not able to update my phone. Whenever I go into settings, and check software updates, it tells me my device is up to date. I've cleared the Cache Partition, and still no luck. I don't understand why I'm not able to download the 7.0 Nougat update. Please help.