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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

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778

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Alcatel_5044R YAMUAM0 multitouch bug

The multitouch does not work correctly, when I use two fingers vertically, that is, one up and the other down, it works, but when I do it horizontally aligned, since I have the option to show touches, you could notice that the small balls move quickly towards the center of the fingers and they becom

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36

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Can I upgrade my sim card but keep the same number?

I currently have a galaxy s21, it supports 5g but my current sim card does not. Is it possible to just upgrade to a newer sim card that supports 5g and keep the same number?

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64

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Unable to access phone

After software update, noticed new features and was browsing through and made change to what I think was Smart Screen where it tells you with a voice what each thing is on the screen or any button you touch. Now that is all it does and will not take my pin to gain access to the phone. I do not know

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185

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S6 Edge No AT&T SIM but Need Marshmallow Update

My S6 Edge G925A won't update to Marshmallow. I don't know if it's because I live in Dominica and don't have an AT&T SIM card. But I need help and fast

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667

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Messaging and hotspot not working since update

Did the update w says ago and now my messages won't delete and I'm not receiving. Also my hotspot will not work. How do I undo an update?

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63

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Please Update Your AT&T Email App Settings - Info From AT&T

If you received an email about updating your email apps from info@service.comms.yahoo.net, it is a legitimate email.    There is a new way to set up your AT&T email account in email apps that will keep your information even more secure. Please update or upgrade your email apps as soo

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5.8K

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Can I disable the apps of ATT in my G Flex 2?

I am going to ask for an update 5.1.1 from ATT agents but I am not sure if disable ATT apps will interfere the update. I really don't need them and they didn't help me at all. I have no choice.

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789

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Will AutoPay charge my new card or both my new and previous card on file?

I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.

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612

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iPhone 12 SIM card question

Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther

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1.2K

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Anyone have suggestions on how to update my Samsung Focus Flash to 7.8?

I just bought this Samsung Focus Flash from someone and so far it hasn't popped up saying there is an available update for my phone. Also, I use a Macbook pro so that has cause a delay on me finding info on updating and such seeing as most tutorials involve having zune...Please help if you can!

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1.8K

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Billing clarification/ Information

So what does this mean when I see it on my bill ? What does it mean and when does it appear there? Thank you I appreciate it.

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149

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LG K10 and LG K20 -- Can't upgrade the Operating System?

I have an LG K10   and LG K20   --   both are "stuck" on Android Version 7.0   -- can I upgrade these phones?  (I need Version 10 or higher)   or are these phones too old, and that is why I can't get any new update?

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188

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Help updating software outside of US

Hi,I have an unlocked ATT S7 Edge.However, I'm based in the UK and cannot update my phone.When trying to update it says its currently up-to-date but its out of date (I'm still on g935aucu4bqa6). Latest build Release date: January 26, 2018Android version: 7.0Security patch level (SPL): January 1, 201

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672

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Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

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69

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Marshmallow Update - Samsung Galaxy S6 edge+ (G928A)

  Hello Community!   Effective June 22, 2016, AT&T released a software update for the Samsung Galaxy S6 edge+ (G928A).  This update is made available to customers to download via firmware over the air (FOTA).  Wi-Fi connection is required for update.   Device Update

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15.1K

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Kyocera 6560 Update 5.1.1

Hi all, I have a Kyocera 6560 that is currently running 4.4.2, but will not update to 5.1.1, I was wondering if someone could manually push the update to me w/instructions on installation.  Thanks so much!

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387

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Using Your att.net on a Blackberry Device - Solutions From AT&T

We’re updating the way that you connect your AT&T Yahoo Mail to your BlackBerry device in December 2018. You’re impacted if you use Blackberry 10, BlackBerry 7 or earlier devices.   What this means for you You may be asked to sign in again to your AT&T Yahoo Mail account and may need

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3.8K

11

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Recover Lost Data - Android

Learn How To Recover Your Android Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In som

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9.1K

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LG Phoenix 3 won't update...

Hi everyone!, i recently buy a new LG Phoenix 3, it's a great phone, i really like it... but, it won't update. I'm stuck in Android 6.0 with version ending 10g, there's is various version avaliable to download (https://www.att.com/device-support/article/wireless/KM1215461/LG/LGM150/), but nothing, n

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