​​Learn what you can do to get your shortcodes working again ​​ ​Many apps use Two-Factor Authentication to verify your identity. If you're like me and switched your phone recently, you need to verify your identity with some apps like Gmail or PayPal in order to use them. If you do not see the text

Hi,I submitted a request via the unlock request portal to unlock my off contract phone. I receieved the verification email to verify my email address by clicking the link. Only problem is the link simply takes me to the AT&T homepage and when I check the unlock status by manually entering the IMEI a

[Subject edited for better exposure]   i created an account but it won't let me see my bill.  I get a message that my account is awaiting verification by the primary owner, however I AM the primary owner.  This is so frustrating.

After only looking over a few pages on this forum, it's immediately apparent that there is a chronic and pervasive issue with AT&T's online and phone ordering system. But regardless who you speak to, whether it's an agent over the phone or an employee at a corporate store, they act completely surpri

Hello, I received an alert on my galaxy s7 that my google account had been changed and i needed to log in again. I attempted to log in and it tried to send a text to my phone number (the phone number is correct, verified via another computer). My phone is not receiving the 2-step texts, but is recei

Help. Not sure if anyone is having this problem, but I recently signed up for a Twitter account using att sub-account. I know the email is valid, I have sent and received emails on the account, however, I am unable to verify my Twitter account because the email is never received from twitter. I have

@ATTCares Re: VERIFICATION CODES DON'T WORK AND I CAN'T SET UP PASSCODE AT ALL.   I transfer from another mobile company to AT&T in hopes that it will be amazing and everything would be working to perfection. Sadly, I have encounter several issues with the process of how things are done. Specifical

So I tried to register so that I could do things like pay my bill on the myATT app. Ironically, the myATT app slogan is "Tap into convenience". So to register you have to wait for them to mail you a verification code. As if they aren't a tech company selling a way to communicate they revert to the U

Hi,I am a new AT&T customer and I am really frustrated that AT&T could not verify my address (which gave me a really good impression of AT&T /s). I have provided each and every details but it kept saying that we cannot verify. I have even placed an Order for the online deal for $25/month 8 GB data w