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AT&T Internet Air Order

AT&T Internet Air Order

Learn how to order and track shipments for AT&T Internet Air.

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I began using Internet Air on January 23, 2024, but I am being charged for the old regular internet

I began using ATT Internet Air on January 23, 2024. But I have received two bills for $70.70 for the internet that was disconnected. I was not told I had to return the equipment. Is that the problem?

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Internet Air

I was on the ATT wired gateway and recently switched to the internet air. My smart home manager app was recognizing the air internet and I was able to test the speeds of it and It was working then I unplugged my gateway assuming I no longer needed it and only needed the AllFi hub for the internet ai

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Availability in the Little Rock area

I was told originally that the att internet air would be available in February 1st, 2024. As of today , February 6th if is still not available. When I try to order online my address will not populate, it will just continually spin and refresh the page. We are tired of the copper lines being cut and

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Service Address for internet will not accept the address to ship

I am trying to "upgrade" to Internet Air. It has my address and says I can receive the service, yet it will not accept the address to ship the items to. How can I have service at an address, but I can't have anything shipped there?  When I called, they say it looks fine on our end, I'm not sur

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Father sold internet air he didn’t want and now can’t return

My 86 year old father went into the local AT&T store to get help with his phone. The salesperson ended up signing him up for air internet that he did not want. My dad told him before he left he had internet and did not want it. My dad is very hard of hearing. A week later he gets the air interne

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Skylight photo frame won’t connect to internet air

I just recently changed our internet to the AT&T air internet and now my photo frame will not connect to my WiFi. It was connected to the previous AT&T WiFi we had.

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Att Air all-fi Hub wifi-6, is it compatible with older devices?

I just hooked up my att air all-fi hub and all my new devices hooked up just fine. I am guessing older tvs, my ps4, and Amazon firestick, since I’ve tried nearly everything I can think of, are not compatible with the new tech. Is there any way to make these devices work or are they just not compatib

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Returning internet air equipment

This will be a long one…We activated our internet air on 09/08/23. After a month of going back and forth with the techs, we decided to cancel the service as it was not working for us. We were told we had to return the equipment by Nov 27th 2023 to any UPS or Fed Ex store. Well, the closest store is

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Random account number added to my AT&T account when the Internet Air Order failed, I need to get it removed to link the correct account

A few days ago I was trying to order AT&T Internet Air, but the order failed during the credit check with my driver's license number so I was unable to order. After this I found that there was a new account number for "Wireless Broadband" on my account that I had no idea about (assuming this is

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Having Trouble Going Down the Slido Slide

It works perfectly when I approach a Slido Slide and wait to fill it; however, when I try to get past the slide, nothing happens. Then it moves, but it advances two slides when I click again. On both of my Windows laptops, this occurs. I'm using PowerPoint 2019 and Windows 10. I would appreciate it

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