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Internet with AT&T Fiber

Internet with AT&T Fiber

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Procedure For Claiming Fiber Discount With Wireless

Hello. I'm a new AT&T customer. I just started with AT&T Fiber Internet this past week.  The day after our Fiber installation, I moved both of our phone lines to AT&T Wireless, via the rep who had visited our home the previous day. It's my understanding I should qualify for a $20

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What instructions and requirements does AT&T give AT&T Contractors given for depth who bury fiber optic lines in residential neighborhoods?

In my yard the fiber optic is buried only inches from the surface which has caused great risk to the lines. I'd like to request the exact instructions AT&T contractors are given when they bury fiber optic line in a residential neighborhood.  Also what auditing does AT&T do in my area t

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AT&T fiber cut outage over 1 week now

I live in Yulee fl and there were trees being planted along our road and evidently has caused a fiber cut that feeds about 18 of us. It's been out 1 week as of yesterday with no ETA. Am so disappointed. Will be moving forward to get T-Mobile on Monday 6-24

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Accepted Solution

Official Solution

Google home bundle

What exactly comes with the home bundle? I’ve read about the Amazon one which it comes with doorbell camera and other items but what does the Google one consist of ?

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2.9K

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Injury

Personal injury to my 9yr old child from a fall due to erosion from the box installed by At&t

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26

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Connectivity

Having trouble getting TP-Link switches ?found? by fiber router. Have already set up guest network (on 2.4) and ?pointed? devices to it but it took the first 10 I tried but then quit.

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51

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Att IP web Security options not working

I tried to us the Security Options but it just sent me to a page not found.

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14

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Packet loss every 24 hrs and 1 minute

Deland, Florida Area. ATT 1000 fiber. every day at the same time plus 1 minute packet loss for about a minute, and internet resumes right after. 

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21

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Gateway WiFi Name and PWD Rename to old Deco S4 WiFi Name and PWD

I have a Deco S4 mesh that was formerly installed on a cable system. Only using the AT&T gateway and now the Deco S4 is completely disconnected. Have Win11 and the network shows the old Deco network name/password. Question: Can I change the AT&T gateway name and password to that of the Deco

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retired employee discount on fiber

I just got off the phone with a great sales tech for employee concessions. The tech was not just a concessions tech but had a lot of answers. I did not understand one aspect and am putting this out here. The cost for all forms of fiber internet 1gig and above including 2 gig and 5 gig is the same.

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Procedure For Claiming Fiber Discount With Wireless

Hello. I'm a new AT&T customer. I just started with AT&T Fiber Internet this past week.  The day after our Fiber installation, I moved both of our phone lines to AT&T Wireless, via the rep who had visited our home the previous day. It's my understanding I should qualify for a $20

Questions

16

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Trending Accepted Solutions

(5)

Accepted Solution

Deleted my post about "AT&T Fiber Service slows down after 3 hours" because I said I don't have spam or virus on my network?

What was wrong with what I said? Was I rude to anyone or out of line?  Who deleted my post? Deleted: https://forums.att.com/conversations/att-fiber-equipment/att-fiber-service-slows-down-after-3-hours-of-uptime/6672e0858802a125563c6caf

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56

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Register a very strong complaint

I moved my wireless and land line account to AT&T last year. I do not remember what I was paying, but it was very little for the land line. Then, two months ago, I switched my internet to AT&T fiber. Everything was working fine including the land line. However, the system was installed one d

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36

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Accepted Solution

Does AT&T use aerial fiber optic cable in any situation?

Hi! Some provider is running an aerial fiber optic cable along my road, which is in a rural location.  There is currently a coil of the cable taped onto my phone pole, waiting for them continue installing it, and on the cable is printed that it is "Commscope optical cable", which is fiber opti

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33

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Accepted Solution

SONET

Can I get a SONET connection at a residential address? I am in St. Louis and Fiber just became available for my neighborhood. We want this to be a true, dedicated, synchronous fiber optic connection to the backbone of the internet. Is this possible in residential?

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25

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Accepted Solution

Attention Required for Burying Exposed Wires

I am writing to express my frustration and disappointment with the handling of my recent service request. I had internet installed over two weeks ago, but the wires in my yard remain unburied despite multiple promises and scheduled appointments. Initially, I was told that a technician would come by

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